Chapter 6: Peripheral Devices & Accessories

Troubleshooting The Charging Operation Of The Dock

Note: During the first two minutes of a battery charge, the LED remains solid yellow while the hand-held computer status is assessed and the super capacitor is charged.

Table 6.3 Desktop Docking Station Charger LED Behaviour

LED Behaviour

Charge Status

 

 

Off

No battery detected in the slot.

 

 

Solid Yellow

Battery charged to less than 75% of capacity.

 

 

Flashing Green

Battery charged to between 75% and 95% of capacity.

 

 

Solid Green

Charge complete.

 

 

Flashing Yellow

Battery is not charging. The battery temperature is outside of the

 

charge range of 0º C to 45º C.

 

 

Solid Red

Battery is not charging. Battery fault.

 

 

Note: Battery charging continues whether the hand-held is switched on or off.

6.5.6Troubleshooting The Charging Operation Of The Dock

6.5.6.1 Indicator Solid Red

If the indicator is solid red:

Remove the battery and disconnect the mains power cable.

Wait at least 20 seconds, and then plug the cable in again.

If the charge well LED remains solid red, the battery may be defective or there is a power supply problem.

6.5.6.2NEO Power LED Does Not Light Up

Ensure NEO is fully seated in the dock.

Verify that there is power from the mains outlet.

Remove the power cable from the docking station, and check it for damage.

Reconnect the power cable to the outlet.

6.5.6.3Indicator Does Not Light When Battery Installed

Reinstall the battery, and check that it is fully seated in the charge well.

Psion Teklogix NEO Hand-Held Computer User Manual

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Psion Teklogix PX750 manual Troubleshooting The Charging Operation Of The Dock, Indicator Solid Red