Scanners And Imagers, Troubleshooting | Psion Teklogix PX750

Chapter 6: Peripheral Devices & Accessories

Battery Charging – LED Behaviour

If a link is established between a NEO and a host, the application on the host and on the hand-held must have a recovery mechanism in the event that NEO is removed from the dock and the link is interrupted.

6.8.5Battery Charging – LED Behaviour

Charge status is displayed on the hand-held LED. Refer to Table 6.3 on page 191 for detailed LED charge behaviour. A NEO inserted in the quad dock requires 3 hours to charge the battery to 75% capacity. Charge durations are independent of the number of NEOs docked.

Note: The specified battery charge times are based on NEO being powered off. Additional peripherals and other power consumption features will also alter the specified charge time.

6.8.6Troubleshooting

The indicators, applications and drivers required to use and monitor the docking station are installed on NEO – no indicators or applications are present on the docking station itself.

6.8.6.1 Network Link Unsuccessful

If a network link fails, the application must take appropriate action.

6.8.6.2NEO LED Does Not Light When Docked

•Check that the quad docking station has power: Is the Power LED on the docking station illuminated?

•Try inserting NEO in another well in the quad dock.

•Check for dirt or contamination on the docking contacts at the bottom of NEO. Wipe the contacts with a damp cloth if necessary.

•Check the connector pins inside the dock cradle for dirt. Gently wipe with a soft cloth if they appear to be dirty or discoloured.

•Check that the contacts are not bent or damaged.

•Remove and reinsert NEO in the cradle.

•Make certain that the battery installed in NEO is not defective.

6.9Scanners And Imagers

NEO supports 1D laser scanner (SE955) and 1D imager (EV15) options to address a variety of user application requirements. The scanner/imager installed in your unit can be config-

196Psion Teklogix NEO Hand-Held Computer User Manual

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Psion Teklogix PX750 Scanners And Imagers, Battery Charging LED Behaviour, Troubleshooting, Network Link Unsuccessful

Contents

NEO Hand-Held Computer Copyright 2009 by Psion Teklogix Inc., Mississauga, Ontario Return-To-Factory Warranty DisclaimerPage Table of Contents Features Of NEO Getting To Know NEO Configuration Working With Windows CE TweakIT Scanner Settings Peripheral Devices & Accessories Specifications Appendix B Wireless Zero Config Appendix a Pinouts Introduction Page About This Manual Text Conventions NEO Hand-Held Computer Features Model Variants Connected NEO Standard Features NEO Hand-Held Computer Numeric & Alpha-Numeric Batch NEO Standard Features PlatformOperating System Programming Environment Wireless Communications Application SoftwareBar Code Applications Internal Expansion Slots Power Management Accessories Basic Checkout Page Switching NEO On And Off BatteryBackup Battery Power Installing The Battery And Switching The Unit On Switching The Unit Off Suspend Wireless NetworkingCalibrating The Touchscreen Status Tab Wi-Fi Config Tab Authentication Modes Open Authentication WEP Wired Equivalent Privacy WPA & WPA2 Personal PSK Pre-Shared Key802.1X, WAP & WAP2 Enterprise And Cckm 2.2 EAP Server Certificate Verification Encryption Connecting The Wireless Network Configuring TCP/IP IP Address Tap on the IP Information tab Name Server Advanced Tab Checking The Scanner Using Microsoft ActiveSyncData Transfer Between The PC And The Hand-Held Resetting NEO Using Microsoft VistaPerforming a Warm Reset Performing a Cold Reset Getting to Know NEO Page Features Of NEO Front View Battery Battery Safety Removing The Battery Pack Charging The BatteryBattery Swap Time Charging Options Switching The Hand-Held On And Off Switching Off NEO Suspend Keyboard Modifier KeysActivating Modifier Keys Locking Modifier Keys Keys 4 26-Key Keyboard Accessing Alpha Keys Function Keys And Macro KeysScan Key Function Keys Choosing a Single Alpha Character Creating Uppercase Letters Adjusting The Display Backlight DisplayKeyboard Backlight Calibrating The Touchscreen NEO Hand-Held Indicators LED Indicator Audio Indicators NEO Scanner LED Behaviour Scan Status Onscreen Indicators Adjusting The Receiver Volume Battery Gauge Modifier Key IndicatorsWindows Start Button Monitoring The Battery And Maximizing Run Time Battery ChargeRadio Signal Quality Docking Device Storing Batteries Bluetooth Radio Uploading Data In a Docking Station MicroSD Card Pairing a Bluetooth Headset Or Other Bluetooth DeviceInserting The Card Inserting The Card Cleaning NEO General MaintenanceCaring For The Touchscreen Page Working with Windows CE 5.0 Page Navigating Using The Keyboard Navigating Using a Touchscreen And StylusNavigating In Windows CE Working With Files, Folders And Programs Space Startup Desktop NEO Startup Desktop Desktop Icons Using The Taskbar Taskbar Customizing The Taskbar Taskbar General Tab Taskbar Advanced Tab Taskbar Security Tab Start Menu Desktop Security SettingsAssigning The Supervisor Security Level Changing a Password Configuring Security Command Prompt ProgramsActiveSync Demo Shortcuts Remote ConnectWindows Explorer System Tray Cycle Tasks Task Manager Settings Control Panel 6 Run ShutdownNetwork And Dial-Up Connections Taskbar And Start Menu Using a Dialog Box Warm ResetCold Reset Suspend Dialog Boxes Using a Dialog Box CONFIGURATION5 Page Options 136 Page Remote Connect TekTerm Application Control Panel App Launch Keys Control Panel IconsCertificates Error Reporting Date/TimeDialing Display Password PowerOwner PC Connection Teklogix Error Handling Service TweakIT SettingsVolume & Sounds Remove Programs Display Properties Basic SetupDisplay Backlight Bright For IntensityDim For Keyboard Properties External Power CheckboxDisplay Appearance Repeat Delay Key Repeat Repeat Rate Sequence Keyboard Backlight On For Lock Keyboard One Shot ModesOneShot Keyboard Macro Keys OneShot/LockRecording And Saving a Macro Executing a Macro Deleting a Macro Unicode Mapping Adding And Changing Unicode Values Removing Unicode Values Scancode Remapping Adding a Remap Virtual Key, Function And Macro Editing a Scancode Remap Removing a Remap Lock Sequence Volume And Sound Properties Volume Icon Volume Adjustments Sound Adjustments Power Properties Battery Capacity Power Source Power Saving SuspendSuspend Timeout Suspend Threshold Advanced Allow Suspend With Low Power WarningsDevices Double-Tap Stylus PropertiesCalibration Manage Triggers Touch Trigger Mappings Manage Triggers Icon Double-Click Show All ModulesAdd Edit Add And Edit Trigger Mapping Trigger Key Certificate Assignment Add KeyTrigger-Press Type Module Trigger Bluetooth Setup Tap on SettingsControl PanelBluetooth icon Pairing a Device Devices Tab Services Scan Set PIN Headset Servers Tab Outgoing Tab Active Conn. Tab Properties Tab Bluetooth Gprs WAN Connection Search For Tab Choose the Make New Connection icon Bluetooth Gprs WAN Connection 115 Bluetooth Gprs WAN Connection Total Recall Creating a Backup Profile Profile Information Add Files Creating a Backup Profile View Selections Storage Manager Restoring a ProfileFormatting a Memory Card Perform The Operation Creating Partitions Partition Management Type a name for the partition 125 IPv6 Support 12 IPv6 Support Icon TweakIT Advanced Services Settings Enable IPv6Advanced Interface And Network Modem Logging Internet Explorer Settings FTP ServerSntp Simple Network Time Protocol Server Directional Tabbing, Fit-to-Screen and Focus Rectangle User Display Settings User System SettingsUser Font Size Docking Port Message Error Reporting Registry Editor Teklogix Error Handling Service ErrorLogInfo NetLog Scanner Settings Bar Codes Restoring Default Settings Scanner Decoded Internal Scanners Options Decoded Internal Advanced Options Continuous Scan Mode Minimum Cancel TimeLow Power Timeout Aim Duration Linear Security Level Bi-Direction Redundancy Scan AngleDecoded Internal Data Options Transmit Code ID Char Scan Data Format Code Enabled Enable Trioptic CodeECI Decoder Convert To Code Set Length L1 And Set Length L2 Check Digit VerificationTransmit Check Digit Full Ascii Length Restriction Decode Perf. LevelAdd/Remove Data Enable GS1-128/GS1 US Enable Isbt 13.2.6 EAN Enabled 13.2.7 EAN EnabledUPC a Enabled EAN-8 Zero Extend UPC E Enable UPC-E Enable UPC-E1UPC-E And UPC-E1 Check Digit UPC-E And UPC-E1 Preamble 13.2.10 UPC/EAN Shared Settings Enable Bookland EANSupplementals Supp. Redundancy Codabar Enabled MSI Plessey Enabled Clsi EditingNotis Editing Check Digits Interleaved 2 Enabled Check Digit Algorithm Discrete 2 Enabled Convert To EAN Enable CC-C And Enable CC-AB Enable TLC-39Composite Linear Transmission Only Decoded Iscp Decoded Iscp Advanced Options Continuous Scan ModeDecoded Iscp Options Laser On Time Same Read Timeout Diff Read TimeoutCode Enable Same Read Validate Accepted Start Char Start/Stop TransmitMinimum Length GS1-128 GS1-128 IdentifierGtin Compliant FNC1 Conversion EAN 13 Settings Enabled Isbn Conversion UPC E Enabled 13.3.6 EAN EnabledTransmit Number System 13.3.9 UPC/EAN Shared Settings Convert To UPC-AAddendum Addendum Add-on 2 And Addendum Add-on 159 Length Mode Enable PlessyClsi Library System Set Length L1, Set Length L2, And Set Length L3 Plessy Transmit Check Digit Plessy Minimum Length Interleaved 2 Enabled Matrix 2 Enabled Standard 2 of 5 Format 13.3.18RSS Code Reduced Space Symbology Enable Telepen EnabledFormat Enable RSS-14 Enable RSS LimitedEnable RSS Expanded 13.3.19Composite 13.3.20TLC-39 Enable Enabled Length Restriction Enable Codablock F 13.3.23Codablock Enable Codablock aCode 128 Emulation Double Click Parameters Click Time msec Options TabClick Data Scan Indicator Soft Scan TimeoutDisplay Parameters Scan Result Scan Result Time sec Data Handling Codepage Translations Tab Case Rules 173 Page Peripheral Devices & Accessories Page Carrying Accessories Carrying Accessories Carrying Accessory Model Number Attaching The Hand Strap Hand Strap Attaching The Hand Strap Belt Clip Installation Belt Clip Installation Kit Aligning The Belt Clip Adaptor Plate For Installation Expansion Port Pistol Grip With Stylus Attaching The Pistol Grip Adaptor/Cable Options 1 RS232 Adaptor Model No. PX3050 Threading Wrist Strap Through Adaptor Micro-USB Adaptor Model No. PX3054 Installation Docking Stations Charging Options Desktop Docking Station PX3001 Power Consumption ConsiderationsOperator Controls 10 Back Of Desktop Docking Station Battery Charge Duration Charging a Spare BatteryDocking Station Charger LED Indicators Troubleshooting The Charging Operation Of The Dock Indicator Solid RedNEO Power LED Does Not Light Up Indicator Does Not Light When Battery Installed Network Access Linking a NEO To a PCLinking a NEO To An Ethernet Network Network Addressing AC Wall Adaptor- Model No. PX3010 Troubleshooting USB OperationsCigarette Lighter Adaptor Model PX3056 11 Automotive Power Adaptor Quad Docking Station PX3004 PC & PX3004 NPC Network Access Quad Docking Station Setup Quad Docking Station IndicatorsInserting a NEO In The Quad Docking Station Battery Charging LED Behaviour TroubleshootingNEO LED Does Not Light When Docked Scanners And Imagers Basic Scanner Operations Scanning Techniques Bluetooth Peripherals Bluetooth printer Bluetooth headset Specifications Page NEO Hand-Held Specifications Hardware Software Wireless Communication Bar Code Applications NEO Radio Specifications 1 802.11b/g Radio Scanner/Imager Specifications 1 SE 955HP Specifications 2 EV15 Imager Specifications 1.1 SE 955HP Decode Zone 2.1 EV15 Imager Decode Zone Page Docking Connector Pinout Appendix a Battery Connector Expansion Port Pinout Wireless Information Appendix B Figure B.1 802.11 Wireless LAN Settings Window Figure B.3 Wireless Information Tab Wireless Information Figure B.4 Network Key and Key Index Assigning An IP Address Advanced FeaturesName Server Deleting a Preferred Network Rearranging Preferred NetworksChanging Network Properties Page Index Click Data scanner double-click Decode Performance 141 Decode Performance Level Intensity, Keyboard Backlight RSS Code UPC-EANI UPC-EAN 2D UPC Half Block Stitching