Troubleshooting

Symptom

Cause and/or Corrective Actions

An unknown picture is displayed in the viewfinder or on the LCD screen.

•If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration.

c Insert a cassette or press the LCD screen. The demonstration stops.

You can also cancel DEMO MODE (p. 110).

The picture is recorded in incorrect or

• NIGHTSHOT is set to ON.

unnatural colours.

c Set it to OFF (p. 30).

Picture appears too bright, and the

• NIGHTSHOT is set to ON in a bright place.

subject does not appear in the

c Set it to OFF, or use the NightShot function in a dark place

viewfinder or on the LCD screen.

(p. 30).

The click of the shutter does not

• BEEP is set to OFF in the menu settings.

sound.

c Set it to MELODY or NORMAL (p. 105).

A horizontal band appears when

• Set STEADYSHOT to OFF in the menu settings (p. 105).

shooting a TV screen or computer

 

screen.

 

In the mirror mode, the picture disappears from the LCD screen or the viewfinder.

•The picture disappears when you insert or eject a cassette, or turn the POWER switch. (The power lamp flashes.) This is not a malfunction.

In the playback mode

Symptom

Cause and/or Corrective Actions

The tape does not move when a

• The tape has run out.

video control button is pressed.

c Rewind the tape (p. 37).

The playback picture is not clear or

• The television’s video channel is not adjusted correctly.

does not appear.

c Adjust it (p. 40).

There are horizontal lines on the

• The video head may be dirty.

picture or the playback picture is

c Clean the heads using the Sony DVM12CLD cleaning cassette

not clear or does not appear.

(not supplied) (p. 179).

No sound or only a low sound is

• The volume is turned to minimum.

heard when playing back a tape.

c Turn up the volume (p. 34).

 

• AUDIO MIX is set to ST2 in the menu settings.

 

c Adjust AUDIO MIX (p. 105).

Displaying the recorded date, date search function does not work.

• The tape has no cassette memory.

cUse a tape with cassette memory (p. 73, 154).

•CM SEARCH is set to OFF in the menu settings.

cSet it to ON (p. 105).

•The tape has a blank portion in the recorded portion (p. 154).

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