Troubleshooting

Symptom

Cause and/or Corrective Actions

The cassette cannot be removed from the holder.

The power source is disconnected. c Connect it firmly (p. 17, 18).

The battery is dead.

cUse a charged battery pack (p. 13, 17).

The % and Z indicators flash and no • Moisture condensation has occurred.

functions except for cassette ejection

c Remove the cassette and leave your camcorder for at least 1

work.

hour to acclimatize (p. 178).

indicator does not appear when

• The gold-plated connector of the tape is dirty or dusty.

using a tape with cassette memory.

c Clean the gold-plated connector (p. 156).

Remaining tape indicator is not

• The q REMAIN is set to AUTO in the menu settings.

displayed.

c Set it to ON to always display the remaining tape indicator

 

(p. 105).

When operating using the “Memory Stick”

DCR-PC5E only

Symptom

Cause and/or Corrective Actions

Recording does not function. • The “Memory Stick” has already been recorded to its full capacity.

cErase unnecessary images and record again (p. 148).

The “Memory Stick” is not inserted.

cInsert a “Memory Stick” (p. 121).

The “Memory Stick” formatted incorrectly is inserted.

cFormat the “Memory Stick” or use another “Memory Stick” (p. 108).

The write-protect tab on the “Memory Stick” is set to LOCK.

cSet the tab to write (p. 118).

The image cannot be deleted.

• The image is protected.

cCancel image protection (p. 147).

The write-protect tab on the “Memory Stick” is set to LOCK.

cSet the tab to write (p. 118).

You cannot format the “Memory

• The write-protect tab on the “Memory Stick” is set to LOCK.

Stick”.

c Set the tab to write (p. 118).

Deleting all the images cannot be

• The write-protect tab on the “Memory Stick” is set to LOCK.

carried out.

c Set the tab to write (p. 118).

You cannot protect the image. • The write-protect tab on the “Memory Stick” is set to LOCK.

cSet the tab to write (p. 118).

The image to protect is not played back.

cPress INDEX to play back the image (p. 141).

You cannot write a print mark on the still image.

The write-protect tab on the “Memory Stick” is set to LOCK. c Set the tab to write (p. 118).

The image to write a print mark is not played back.

cPress or INDEX to play back the image (p. 141).

The photo save function does not work.

The write-protect tab on the “Memory Stick” is set to LOCK. c Set the tab to write (p. 118).

The battery pack is dead.

cInstall a charged battery pack or use the AC adaptor instead of the battery pack (p. 13, 17, 18).

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