chapter 7TROUBLESHOOTING

AND MAINTENANCE

Thefollowingsectionontroubleshootingandmaintenanceisintendedonly
as abrief guide.Remember that your printer is ahighly sophisticated
electronicdevice,whichalsocontainshighvoltage inside.Forthatreason,
onlycarry outthoseoperationsdescribedin this chapter.
CAUTION: Artyattempttocarryoutoperationsotherthanthosedescribed
heremayresultin electricshockand/ordamagetotheprinter.
Whencarryingoutanyrepairsor maintenance,alwaysfollow
theinstmctionscarefully.

TROUBLESHOOTING

Yourprinteris areliable pieceof precisionmachinery,which shouldnot
causeyouany trouble,provideditisused andtreatedsensibly.However,if
you do experienceaminorproblem, the few tips belowhelp you avoid
havingtomake anumecessary servicecall.The followingtablegivesyou
ideason whereto look inthis sectionif youexperienceproblems:
Regionoffault Description
Powersupply Powerisnotbeingsuppliedtotheprinter
Printing Theprinterdoesnotprin~orstopsprinting
Theprintisfaintoruneven
Dotsaremissingincharactersorgraphics
Whileusingapplicationsoftware,fontsorcharacterscarrnotbeprinted
Theprintoutisnotwhatisexpectedwhenrunningaprogram
Paperfeeding Singlesheetsdonotfed properly(withoutASF)
Continuouspaperdoesnotfeedproperlywiththetractorfeed
TheASFisnotoperatingorisnotfeedingpaperproperly
Paperpark(switchingbetwee.ncontinuouspaperandcutsheets)isnot
workingproperly
Textisbeingprintedallononeline,orwithextrablanklines
Pagelengthandmarginsettingsarenotwhatisexpected.
Remember-itisbetternot toattemptoperationsorrepairsaboveyourlevel
ofcompetence.Otherwise,you runthe riskof damagingthe printer.
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