
chapter 7 TROUBLESHOOTING
AND MAINTENANCE
The followingsectionon troubleshootingandmaintenanceis intendedonly as a brief guide. Remember that your printer is a highly sophisticated electronicdevice,whichalso containshigh voltageinside.For that reason, only carry out those operationsdescribedin this chapter.
CAUTION: Artyattemptto carryoutoperationsotherthanthosedescribed heremay resultin electricshockand/ordamageto theprinter. Whencarryingout anyrepairsor maintenance,alwaysfollow the instmctionscarefully.
TROUBLESHOOTING
Yourprinter is a reliablepiece of precisionmachinery,which shouldnot causeyou anytrouble,providedit is used andtreatedsensibly.However,if you do experiencea minor problem, the few tips below help you avoid havingto make an umecessary servicecall. The followingtable givesyou ideas on whereto look in this sectionif you experienceproblems:
Regionoffault Description
Powersupply Powerisnotbeingsuppliedtotheprinter
Printing Theprinterdoesnotprin~orstopsprinting Theprintisfaintoruneven Dotsaremissingincharactersorgraphics Whileusingapplicationsoftware,fontsorcharacterscarrnotbeprinted Theprintoutisnotwhatisexpectedwhenrunningaprogram
Paperfeeding Singlesheetsdonotfed properly(withoutASF) Continuouspaperdoesnotfeedproperlywiththetractorfeed TheASFisnotoperatingorisnotfeedingpaperproperly
Paperpark(switchingbetwee.ncontinuouspaperandcutsheets)isnot workingproperly
Textisbeingprintedallononeline,orwithextrablanklines
Pagelengthandmarginsettingsarenotwhatisexpected.
Remember- it is betternotto attemptoperationsor repairsaboveyourlevel of competence.Otherwise,you run the risk of damagingthe printer.
107