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247 pages, 22.45 Mb
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D14049.03
MAY 2008
Video
Communication
Server
ADMINISTRATOR
GUIDE
Version X2.1
May 2008
Introduction
Getting Started
Overview and
Status
System
Conī¬guration
VCS
Conī¬guration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal
Maintenance Appendices
Contents
Main
Video Communication Server
ADMINISTRATOR
GUIDE
Version X2.1 May 2008
Page
Page
Page
Page
Page
Page
Page
Preamble
Legal Notices
Intellectual Property Rights
Disclaimer Copyright Notice Patent Information
Safety Instructions and Approvals
ApprovalsSafety Instructions
Water and Moisture
Cleaning
Environmental Issues
TANDBERGs Environmental Policy
Waste Handling Digital User Guides
Page
The TANDBERG VCS
VCS Control
VCS Base Applications VCS Expressway
Page
The Administrator Guide
Using this Administrator Guide Typographical conventions
Web Interface
Command Line Interface
Getting Started
Installation
Connecting the Cables
Whats in the Box? Installation Site Preparations General Installation Precautions
Initial Conguration
Security Considerations
Conguring Administrator Access
Administrator Account Password
Default Administrator Password
Changing the Administrator Password
Resetting the Administrator Password
Administrator Session Timeout
Root Account
Web Interface
Using the Web Interface
Supported Browsers
Web Interface General page features
Command Line Interface Using the Command Line Interface (CLI)
Types of Commands
How Command are Shown in this Guide
Overview and Status
Overview
Viewing the Overview Page Understanding the Overview Page
System Information
Understanding the System Information Page
Viewing the System Information Page
Ethernet
Understanding the Ethernet Status Page
Viewing the Ethernet Status Page
IP Status
Understanding the IP Status Page
Viewing the IP Status Page
Resource Usage
Understanding the Resource Usage Page
Viewing the Resource Usage Page
Registrations
Understanding the Registrations Page
Viewing the Registrations Page
Registration History
Understanding the Registration History Page
Viewing the Registration History Page
Calls
Understanding the Calls Page
Viewing the Calls Page
!
Call History
Understanding the Call History Page
Viewing the Call History Page
Search History
Understanding the Search History Page
Viewing the Search History Page
About Searches
Local Zone
Understanding the Local Zone Page
Viewing the Local Zone Page
Understanding the Zones Page
Viewing the Zones Page
Understanding the Links Page
Viewing the Links Page
Understanding the Pipes Page
Viewing the Pipes Page
STUN Relays
Understanding the STUN Relays Page
Viewing the STUN Relays Page
Warnings
Understanding the Warnings PageViewing the Warnings Page
Understanding the Event Log PageViewing the Event Log Page
Event Log Color Coding
Green
Red
Event Log Format
Interpreting the Event Log
Interpreting the Event Log Message Details Field
Events Logged at Level 1
Events Logged at Level 1
Events Logged at Level 2
Events Logged at Level 3
System Conguration
System Administration
!
About the System Name
About Administrator Access settings
Ethernet
About Ethernet Speed
!
IP
About IPv4 to IPv6 Gatewaying
IP Conguration
About IP Routes
LAN
LAN Conguration
About LAN Conguration
About Dual Network Interfaces
DNS
About the DNS Domain Name
About DNS Servers
NTP
About the NTP Server
About the Time Zone
SNMP
About SNMP
External Manager
About the External Manager
Backups
Backing up Conguration Settings
Logging
Enabling Remote Logging
About Remote Logging
Logging
Setting the Event Log Level
About Event Log Levels
VCS Conguration
H.323
About H.323 on the VCS
Call Time to Live
Conguring H.323 Ports
Using the VCS as an H.323 Gatekeeper
H.323
Conguring H.323
Using the VCS as a SIP Registrar
Proxying Registration Requests
About SIP on the VCS
SIP Registration Expiry
SIP Overview
SIP protocols and ports
SIP Overview
Conguring SIP - Registrations, Protocols and Ports
Conguring SIP - Domains
Interworking
About Interworking
Overview Conguring Interworking
Endpoint Registration
Registration Overview MCU, Gateway and Content Server Registration
Registrations on a VCS Expressway
Registration Overview Finding a VCS with which to Register
Preventing automatic registrations
About Authentication for Local Registrations
Authentication
Conguring Authentication for Local Registrations
About External Registration Credentials
Authentication Conguring External Registration Credentials
Authentication using an LDAP Server
Alias Origin Setting
LDAP
Combined
Endpoint
Conguring the LDAP Server Directory
Securing the LDAP Connection wit h TLS
Conguring LDAP Server settin gs
Authentication using a Local Database
Conguring the Local Database
About Alias Registration
Registering Aliases
SIP Alias Registration
H.323 Alias Registration
About Allow and Deny Lists
Patterns and Pattern Types
Allow and Deny Lists
Activating use of Allow or Deny Lists
Allow and Deny lists Managing Entries in the Allow List
Allow and Deny lists Managing Entries in the Deny List
Zones and Neighbors
Introduction
Example Network Diagram
Internet
VCS CONTROL
About your Video Communications Network
Local Zone and Subzones
Conguring the Local Zone and its Subzones
Conguring the Traversal Subzone Ports
About Zones
Traversal Client Zone Traversal Server Zone
Neighbor Zone
ENUM Zone
DNS Zone Default Zone
Adding Zones
Conguring Zones
Conguring Zones - All Types
Conguring Neighbor Zones
Conguring Traversal Client Zones
Conguring Traversal Server Zones
Conguring ENUM Zones
Conguring DNS Zones
Alternates
About Alternates
Conguring Alternates
Dial Plans
About Dial Plans Flat Dial Plan Structured Dial Plan Hierarchical Dial Plan
Call Processing
Introduction
Search Process
Call Processing Diagram
Dialing by Address Types
Dialing by ENUM
Dialing by IP Address
Hop Counts
About Hop Counts
Conguring Hop Counts
Administrator Policy and Authentication
Authentication Mode On
Authentication Mode Off
About Administrator Policy
Enabling the use of Administrator Policy
Conguring Administrator Policy via the Web Interface
Conguring Administrator Policy via a CPL script
Uploading a CPL Script
About CPL XSD les
Downloading policy les
What is User Policy?
Enabling User Policy on the VCS
Conguring User Policy Manager
About User Accounts
Creating a New User Account
Changing a User Password
Viewing Existing User Account Settings
Deleting a User Account
Using TANDBERGs FindMe
Accessing the FindMe Conguration Page
About FindMe
FindMe User Accounts
Using TANDBERGs FindMe
Conguring your FindMe User Account
!
About Transforms
Local Alias Transform Process
If the Transformed Alias is Not Found Locally
Transforming an Alias Before Searching Locally
Zone Search and Transform Process
Zone Searching and Transforming About Zone Transforms
About Zone Searching
Combining Match Types and Priorities
Always Query a Zone, Never Apply Transforms
Never Query a Zone
Filter Queries to a Zone Without Transforming
Query a Zone for Original and Transformed Alias
Query a Zone for Two or More Transformed Aliases
Enabling URI DialingURI Resolution Process via DNS
H323
SIP
Conguring Matches for DNS Zones
Adding and Conguring DNS Zones
Conguring DNS Servers
Types of DNS Records Required
URI Dialing for Incoming Calls
Conguring H.323 SRV Records
Location SRV Records
Call SRV Records
SRV Record Format
Conguring SIP SRV Records
URI Dialing for Incoming Calls Example DNS Record Conguration
Recommended Conguration
URI Dialing and Firewall Traversal
Process Enabling ENUM Dialing
Example
Conguring Matches for ENUM Zones
Conguring Transforms for ENUM Zones
Conguring ENUM Zones
Conguring DNS Servers
Conguring DNS NAPTR Records
About DNS Domains for ENUM
ENUM Dialing for Incoming Calls
Example
Unregistered Endpoints
Calls to an Unregistered Endpoint
Recommended Conguration for Firewall Traversal
About Unregistered Endpoints Calls from an Unregistered Endpoint
Fallback Alias
Conguration Example Usage
Disconnecting Calls
Call ID Number
Call Serial Number
Overview Identifying a Particular Call Obtaining the Call ID/Serial Number
Disconnecting Calls
Disconnecting a Call via the Web Interface
Disconnecting a Call via the CLI
Issues when Disconnecting SIP Calls
Bandwidth Control
Bandwidth Control Overview
Bandwidth Control on the VCS Example Network Deployment
HEAD OFFICE
VCS CONTROL
HOME OFFICE
Bandwidth Consumption of Traversal Calls
Traversal Calls
Subzone LinksSpecifying the Subzone IP Addresses
About Subzones and Bandwidth Control
About the Traversal Subzone
Creating a Subzone
Conguring a Subzone
Types of Limitations
How Different Bandwidth Limitations are Managed
Applying Bandwidth Limitations to Subzones
Creating Links
Default Links
About Links
Creating a New Link
Editing Links
Automatically Created Links
Default Links
Pre-Congured Links
About Default Links
Creating Pipes
About Pipes
Editing Pipes Editing an Existing Pipe
P i p e s
One Pipe, One Link
INTERNET
HEAD OFFICE
One Pipe, Two or More Links
Default Bandwidth and Downspeeding
About the Default Call Bandwidth
About Downspeeding
Bandwidth Control Examples
Example Without a Firewall
INTERNET
Pipe C
HEAD OFFICE
Bandwidth Control Examples
Example With a Firewall
INTERNET
VCS Expressway Subzone Conguration
VCS Control Subzone Conguration
Firewall Traversal
Firewall Traversal Overview
How does it work?
Quick Guide to VCS Traversal Client - Server Conguration
VCS Expressway (Server)VCS Control (Client)
Firewall Traversal Protocols and Ports
SIP Firewall Traversal Protocols
Expressway Process H.323 Firewall Traversal Protocols
Firewall Traversal Protocols and Ports
!
STUN Ports
Firewall Traversal and Authentication
Authentication and NTP
Other Issues
Firewall Conguration
Firewall Traversal and Dual Network Interfaces
!
Conguring the VCS as a Traversal Client
Adding a New Traversal Client Zone
Conguring the VCS as a Traversal Client
Conguring a Traversal Client Zone
Adding a New Traversal Server Zone
Conguring a Traversal Server Zone
Conguring Traversal for Endpoints
Conguring Traversal Server Ports
About STUN
STUN Services STUN Relay
How it works
STUN Binding Discovery
How it works
STUN Services
Maintenance
Upgrading Software
Backing up Existing Conguration Before Upgrading
Upgrading Software
Upgrading via the Web Interface
Option Keys
Adding Options via the CLI
Option Keys
Adding Options via the Web Interface
Security
Enabling Security
Passwords
Conguring Administrator Password
System Snapshot
Creating a System Snapshot
Error Reports
Restarting
Restarting the VCS
Shutting Down
Shutting Down
Restoring Default Conguration
DefaultValuesSet Level 3
Appendices
address
Overview of CPL on the VCS address-switch
eld
address-switch
subeld
otherwise not-present
address-switch
location
proxy
Unsupported CPL Elements
reject
rule-switch
Call Screening of Authenticated Users
Call Screening Based on Alias
Change of Domain Name
Call Screening Based on Domain
Allow Calls from Locally Registered Endpoints Only
Block Calls from Default Zone and Default Subzone
Restricting Access to a Local Gateway
Using the address-switch node
Using the rule-switch node
Regular Expression Reference
Overview Common Regular Expressions
Pattern Variable Reference
Overview Valid Variable Strings
Page
Page
Page
DNS Conguration
BIND 8 & 9
Verifying the SRV Record
About the LDAP Databases
Downloading the LDAP schemas
Prerequisites
Microsoft Active Directory
Installing the H.350 Schemas
Adding H.350 Objects
Create the Organizational Hierarchy
Add the H.350 Objects
OpenLDAP Prerequisites
Installing the H.350 Schemas
Securing with TLS
Adding H.350 Objects
Create the Organizational Hierarchy
Add the H.350 Objects
OpenLDAP
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Bibliography
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Contact Information