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TANDBERG Security Camera manual Viewing the Event Log Understanding the Event Log, Green, Red

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Event Log

TANDBERG VIDEO COMMUNICATIONS SERVER ADMINISTRATOR GUIDE

Viewing the Event Log Page		Understanding the Event Log Page

The Event Log page allows you to view and search the event log, which is a list of all the events that have occurred on your system since the last upgrade. The event log holds a maximum 100 MB of data.

To view the Event Log page:

•Status > Event Log

You can also view the Event Log via the CLI:

•eventlog

Event Log Color Coding

Certain events in the Event Log are color-coded so that you can identify them more easily, These events are as follows:

Green

•System Start

•Installation of <item> succeeded

•Registration Accepted

•Call Connected

Red

•Registration Rejected

•Registration Refresh Rejected

•Call Rejected

•License Limit Reached

•Decode Error

•TLS Negotiation Error

•External Server Communications Failure

•Application Failed

Introduction

Getting Started

Overview and

System

VCS

Zones and

Call

Bandwidth

Firewall

Status

Configuration

Configuration

Neighbors

Processing

Control

Traversal

D14049.03

41

MAY 2008

Search for

This field allows you to filter the event log. Enter the text you wish to search for and click Filter. Only those events that contain the text you entered will then be shown.

To return to the complete Event Log listing, click Reset.

Reconfigure Event Log settings

Clicking this link will take you to the Logging configuration page. From this page, you can determine the level of events that are recorded in the Event Log, and also set up a remote server to which the Event Log can be copied.

Results

This section shows all the events, with the most recent being shown first.

Most tvcs events contain hyperlinks in one or more of the fields. You can click on the hyperlink to show only those events that contain the same text string.

For example, clicking on the text that appears after Event= will filter the list to show all the events of that particular type. Likewise, clicking on a particular Call-Idwill show just those events that contain a reference to that particular call.

Maintenance Appendices

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TANDBERG Security Camera manual Viewing the Event Log Understanding the Event Log, Event Log Color Coding, Green, Red

Contents

Guide Preamble What’s in this Manual?Introduction Overview and StatusLAN Call Processing Zones and NeighborsMaintenance Appendices Bandwidth Control Maintenance What’s in this Manual? Copyright 2008, Tandberg Legal NoticesApprovals Safety Instructions and ApprovalsSafety Instructions Waste Handling Digital User Guides Environmental IssuesEnvironmental Issues Overview VCS Base Applications Tandberg VCSVCS Control VCS ExpresswayOptional Features Standard Features What’s New in this Version?Dual Network Interfaces User Policy FindMeUsing this Administrator Guide Administrator GuideCommand Line Interface Typographical conventionsGetting Started Installation Site Preparations InstallationGeneral Installation Precautions Connecting the CablesPowering on the VCS Initial Configuration via Serial Cable Initial ConfigurationDown key Initial Configuration via Front PanelUP key Overview System Administrator AccessSelect Administrator Login Using the Web InterfaceWeb Interface Supported BrowsersGeneral page features Using the Command Line Interface CLI Command Line InterfaceTypes of Commands How Command are Shown in this GuideOverview and Status Viewing the Overview Understanding the Overview OverviewSystem Information Speed EthernetStatus System Ethernet MAC address Viewing the IP Status Understanding the IP Status IP StatusStatus System Resource Usage Traversal calls Resource UsageViewing the Resource Usage Understanding the Resource Usage Viewing the Registrations Understanding the Registrations RegistrationsReason Registration HistoryDuration End TimeViewing the Calls Understanding the Calls CallsStatus Call History Filter Call HistoryViewing the Call History Understanding the Call History Viewing the Search History Understanding the Search History Search HistoryAbout Searches Status Search HistoryViewing the Local Zone Understanding the Local Zone Local ZoneStatus Zones ZonesViewing the Zones Understanding the Zones Status Links LinksViewing the Links Understanding the Links Viewing the Pipes PipesUnderstanding the Pipes Status PipesViewing the Stun Relays Understanding the Stun Relays Stun RelaysStatus Warnings Viewing the Warnings Understanding the WarningsViewing the Event Log Understanding the Event Log Event LogEvent Log Color Coding GreenEvent Log Format Interpreting the Event LogMessage Details Field Events Logged at Level TLS Negotiation Error System Configuration ChangedUser session Login failure Policy ChangeMessage Sent Message ReceivedRegistration Refresh Accepted Registration Refresh RequestSystem Configuration Overview Configuration System AdministrationAbout Administrator Access settings About the System NameXConfiguration Ethernet System Configuration EthernetAbout Ethernet Speed Ethernet speedXConfiguration IP XConfiguration IPProtocol Overview IP ConfigurationXConfiguration IP Route XCommand RouteAdd About IPv4 to IPv6 GatewayingAbout Dual Network Interfaces Overview LAN ConfigurationAbout LAN Configuration About the DNS Domain Name XConfiguration IP DNSAbout DNS Servers XConfiguration NTP Address XConfiguration TimeZone Name System Configuration NTPAbout the NTP Server About the Time ZoneAbout Snmp XConfiguration SnmpExternal Manager XConfiguration ExternalManagerAbout the External Manager AddressBacking up Configuration Settings BackupsOverview Remote Logging LoggingAbout Logging About Remote LoggingXConfiguration Log Level Setting the Event Log LevelLog Levels About Event Log LevelsVCS Configuration Overview Endpoint Registration 323XConfiguration H323 Configuring H.323SIP Overview Using the VCS as a SIP RegistrarAbout SIP on the VCS SIP Registration ExpirySIP protocols and ports Using the VCS as a SIP Proxy ServerXConfiguration SIP Configuring SIP Registrations, Protocols and PortsVCS Configuration Protocols SIP Domains Configuring SIP DomainsCancel View/EditXConfiguration Interworking Mode Configuring InterworkingSave SIP interworking mode InterworkingRegistration Control MCU, Gateway and Content Server RegistrationRegistration Overview Endpoint Registration323 Finding a VCS with which to RegisterPreventing automatic registrations H323 Gatekeeper AutoDiscoveryAbout Authentication for Local Registrations AuthenticationConfiguring Authentication for Local Registrations XConfiguration AuthenticationAbout External Registration Credentials Configuring External Registration CredentialsAuthentication using an Ldap Server Authentication DatabasesAlias Origin Setting XConfiguration Ldap XConfiguration Authentication Ldap Configuring Ldap Server settingsConfiguring the Local Database Authentication using a Local DatabaseRegistering Aliases Attempts to Register using an Existing AliasAbout Alias Registration Alias RegistrationAllow and Deny Lists XConfiguration Registration RestrictionPolicyAbout Allow and Deny Lists Activating use of Allow or Deny ListsManaging Entries in the Allow List XCommand AllowListAdd XConfigurationAllowList RegistrationXCommand DenyListAdd XConfigurationDenyList Registration VCS Configuration Registration Deny ListManaging Entries in the Deny List Add Deny List PatternZones and Neighbors About your Video Communications Network Example Network DiagramIntroduction Configuring the Traversal Subzone Ports Overview Configuring the Local Zone and its SubzonesLocal Zone and Subzones Traversal SubzoneNeighbor Zone About Zones Traversal Client Zone Traversal Server ZoneXCommand DefaultLinksAdd Enum Zone DNS Zone Default ZoneVCS Configuration Zones Adding Zones Configuring ZonesXCommand ZoneAdd XConfiguration Zones ZoneMatch1 Match5 Configuring Zones All TypesHop count SIP port Configuring Neighbor ZonesSIP transport Primary address Alternate 1 to Alternate 5 addressAuthentication username Configuring Traversal Client ZonesRetry interval Primary addressConfiguring Traversal Server Zones DNS suffix Configuring Enum ZonesConfiguring DNS Zones VCS Configuration Alternates About Alternates Configuring AlternatesXConfiguration Alternates AlternatesDial Plans Call Processing Search Process Call Processing DiagramDialing by IP Address Dialing by H.323 or SIP URI Dialing by Address TypesDialing by Enum Endpoints registered to a VCS ExpresswayHop Counts About Hop Counts Configuring Hop CountsXConfiguration Zones Zone 1..200 HopCount Authentication Mode Off Administrator PolicyAuthentication Mode On Administrator Policy Mode Enabling the use of Administrator PolicyConfiguring Administrator Policy via the Web Interface About CPL XSD files Uploading a CPL ScriptUser Policy FindMe VCS Configuration Policy User Configuring User Policy ManagerXConfiguration Policy UserPolicy 100Managing FindMe User Accounts 101About User Accounts Creating a New User Account102 Changing a User PasswordViewing Existing User Account Settings Are you sure...? 103Deleting a User Account Accessing the FindMe Configuration Using TANDBERG’s FindMe104 About your FindMe User Account105 Configuring your FindMe User AccountSearches and Transforms 106107 Configuring Local Alias TransformsXConfiguration Transform Zone Searching and Transforming 108Default Settings Configuring Zone Searches TransformsXConfiguration Zones Zone 1..200 Match 109Examples 110Combining Match Types and Priorities Never Query a ZoneFilter Queries to a Zone Without Transforming 111Query a Zone for Original and Transformed Alias 112Query a Zone for Two or More Transformed Aliases 113H323 114URI Dialing 115 Configuring Matches for DNS ZonesURI Dialing for Outgoing Calls ProcessXCommand ZoneAdd XConfiguration Zones Zone Adding and Configuring DNS Zones116 Click Create Zone117 Configuring DNS ServersXConfiguration IP DNS Server URI Dialing for Incoming Calls 118Recommended Configuration Example DNS Record Configuration119 URI Dialing and Firewall TraversalOverview Process Enabling Enum Dialing 120Enum Dialing Enum Dialing for Outgoing Calls 121Prerequisites ExampleConfiguring Transforms for Enum Zones Configuring Matches for Enum ZonesMode of PatternMatch Pattern string Pattern type of Prefix 122123 Configuring Enum Zones124 125 Configuring DNS Naptr RecordsEnum Dialing for Incoming Calls About DNS Domains for EnumXConfiguration Call Services Recommended Configuration for Firewall Traversal126 Unregistered EndpointsXConfiguration Call Services Fallback Alias Overview Configuration Example Usage127 Fallback AliasIdentifying a Particular Call Disconnecting Calls128 Disconnecting a Call via the CLI Disconnecting a Call via the Web InterfaceIssues when Disconnecting SIP Calls 129Bandwidth Control 130Bandwidth Control on the VCS Example Network Deployment 131Bandwidth Control Overview 132 About the Default SubzoneSubzones Specifying the Subzone IP Addresses Subzone LinksCreating a Subzone XCommand SubZoneAdd133 134 Configuring a SubzoneXConfiguration Zones LocalZone SubZone Applying Bandwidth Limitations to Subzones 135Types of Limitations How Different Bandwidth Limitations are ManagedXCommand LinkAdd Default Links136 About Links Creating LinksEditing Links XConfiguration Bandwidth Link137 About Default Links Default LinksPre-Configured Links 138About Pipes Creating Pipes XCommand PipeAdd139 140 XConfiguration Bandwidth PipeEditing Pipes Editing an Existing PipeApplying Pipes to Links 141One Pipe, One Link One Pipe, Two or More LinksAbout the Default Call Bandwidth Default Bandwidth and DownspeedingConfiguring Default Call Bandwidth and Downspeeding 142Example Without a Firewall 143Bandwidth Control Examples VCS Control Subzone Configuration VCS Expressway Subzone Configuration144 Example With a FirewallFirewall Traversal 145Firewall Traversal Overview 146About Expressway VCS as a Firewall Traversal Client How does it work?VCS Expressway Server Quick Guide to VCS Traversal Client Server Configuration147 Firewall Traversal Protocols and Ports 148Overview Expressway Process Firewall Traversal Protocols SIP Firewall Traversal Protocols149 Call signalingMedia SIP PortsAuthentication and NTP Firewall Traversal and AuthenticationConfiguration Zones Edit Zone, in the Configuration section 150151 Other Issues152 Configuring the VCS as a Traversal ClientAdding a New Traversal Client Zone TraversalClient Create ZoneAlternate 1..5 Address Configuring a Traversal Client Zone153 154 Configuring the VCS as a Traversal ServerAdding a New Traversal Server Zone TraversalServer Create ZoneClient authentication username Configuring a Traversal Server ZoneDemux mode 155156 Configuring Traversal for EndpointsXConfiguration Zones LocalZone Traversal H323 157 Configuring Traversal Server Ports158 Stun Services159 Configuring Stun Services160 MaintenanceUpgrading Software Overview Upgrading Using SCP/PSCP161 Upgrading via the Web Interface 162163 XConfiguration Option 1..64 KeyOption Keys Overview Adding Options via the CLI164 Maintenance Option KeysAdding Options via the Web Interface Add option keyOverview Enabling Security 165Security Overview Configuring Administrator Password PasswordsXConfiguration SystemUnitPassword 166167 Error ReportsSystem Snapshot Overview Creating a System Snapshot168 XCommand BootRestarting Overview Restarting the VCS169 Maintenance ShutdownShutting Down Overview Shutting DownOverview DefaultValuesSet Level Restoring Default ConfigurationXCommand DefaultValuesSet Level 3 must be 170Appendices 171172 Address-switchCPL Reference Overview of CPL on the VCSField 173Otherwise Not-present 174Subfield 175 Rule-switchLocation Reject176 Call Screening of Authenticated UsersCPL Examples Call Screening Based on AliasCall Screening Based on Domain 177Change of Domain Name Dont accept calls from this sourceAddress Address is=DefaultSubZone Block Calls from Default Zone and Default Subzone178 Allow Calls from Locally Registered Endpoints OnlyUsing the address-switch node Restricting Access to a Local GatewayUsing the rule-switch node 179Regular Expression Reference 180Overview Common Regular Expressions Matches 0 or more repetitions of the previous matchPattern Variable Reference 181XConfiguration H323 Gatekeeper CallSignaling TCP Port XConfiguration H323 Gatekeeper Registration UDP Port182 VCS Port Reference183 184 XConfiguration Traversal Media Port Start185 DNS ConfigurationOverview Microsoft DNS Server Verifying the SRV RecordDownloading the Ldap schemas Ldap Configuration186 About the Ldap DatabasesAdding H.350 Objects 187Securing with TLS Create the Organizational HierarchyOpenLDAP Include /etc/openldap/schemas/sipidentity.ldif188 Slapadd -l ldif file 189# MeetingRoom1 endpoint 190 Command Reference xConfiguration191 192 Example xConfiguration Bandwidth Downspeed Total Mode On Example xConfiguration Bandwidth Downspeed PerCall Mode OnExample xConfiguration Bandwidth Link 1 Node1 Name HQ 193194 Example xConfiguration Bandwidth Pipe 1 Name 512Kb AsdlExample xConfiguration Error Reports Mode Off Example xConfiguration Ethernet 1 IP V4 SubnetMask Example xConfiguration Ethernet 1 IP V4 AddressExample xConfiguration Ethernet 1 Speed Auto Example xConfiguration ExternalManager Address196 Example xConfiguration H323 Gatekeeper CallTimeToLiveExample xConfiguration H323 Gatekeeper TimeToLive 197 198 199 200 Example xConfiguration Registration RestrictionPolicy None201 202 203 Example xConfiguration Traversal Media Port End Example xConfiguration Transform 1 PriorityExample xConfiguration Traversal Media Port Start Example Traversal Server H323 H46018 CallSignaling PortExample xConfiguration Traversal Server Stun Relay Mode On Example xConfiguration Traversal Server Stun Discovery Port205 Example Traversal Server Stun Relay Port206 207 208 209 Example xConfiguration Zones Zone 1 H323 Mode On210 Example xConfiguration Zones Zone 1 HopCount211 212 CommandHeadline TextReferenceGoes Here- xConfiguration213 Example xConfiguration Zones Zone 3 TraversalServer SIP Port214 Example xConfiguration Zones Zone 1 Type Neighbor215 Command Reference xCommand216 Example xCommand AllowListDelete AllowListIdExample xCommand boot 217 Example xCommand CredentialDelete CredentialIdExample xCommand DefaultLinksAdd Example xCommand DenyListDelete DenyListId Example xCommand DefaultValuesSet LevelExample xCommand DomainAdd DomainName example.com 218219 Example xCommand DomainDelete DomainIdExample xCommand FeedbackDeregister ID 220 221 Example xCommand LinkDelete LinkIdExample xCommand OptionKeyAdd Key 1X4757T5-1-60BAD5CD 222 Example xCommand OptionKeyDelete OptionKeyIdExample xCommand PipeDelete PipeId 223 224 Example xCommand SubZoneDelete SubZoneId2Example xCommand TransformDelete TransformId 225 Example xCommand ZoneDelete ZoneIdExample xCommand ZoneList Alias john.smith@example.com 226 Command Reference xStatus227 CommandHeadline TextReferenceGoes Here- xStatusEthernet 228NTP 229Calls 230231 Registrations 232Zones 233234 235 236 Links 237Alternates 238H323 239SIP 240Stun 241Bibliography 242Glossary 243Secure Socket Layer Hop count 244PEM 245VCS 246Contact Information 247