SYMPTOMS AND SOLUTIONS
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Symptoms and solutions

Diagnostic tools

The Phaser 600 printer provides several tools for diagnosing and solving various
types of problems; these tools include the following:
■Troubleshooting quick reference table describes printing problems by
symptom, then lists the possible causes and solutions.
■Phaser 600 Color Printer Quick Reference Guide provides easy access
to troubleshooting information on media jams, ink jams, and cleaning
procedures.
■Configuration Page is found in the Help Pages menu (accessed from the
front panel). This page provides useful information for installation and
troubleshooting. Refer to Printing the configuration page for instructions.
■PS Error Handler is loaded from the Printer Defaults menu of the front
panel. Used to diagnose PostScript problems. When a PostScript error
occurs, an error page prints out if the error handler is enabled.