SYMPTOMS AND SOLUTIONS
617
Black-and-white
prints instead of color If you have a Macintosh
Make sure that you are using the correct PPD file with the latest Apple
LaserWriter printer driver (version 6.0.7 or higher), which supports color
PostScript.
Make sure that Color/Grayscale is selected in the Print dialog box.
Some applications require special files to print in color. Make sure that
these files are properly installed. For information, refer to Printing from a
Macintosh or through the Tektronix World Wide Web page.
Make sure that you have not selected Monochrome in the TekColor
Options dialog box.
If you have a PC
Be sure to use a driver that supports color PostScript. If you are using
Windows 3.1, use the Phaser 600 printer driver.
If you are using Windows, make sure that the Color box in the Options
dialog box is checked. For information on the drivers, refer to Printing
from a PC or through the Tektronix World Wide Web page.
Make sure that you have not selected Monochrome in the Tektronix
Printer Features dialog box.
If you are not using a driver, make sure that you have not downloaded the
monochrome mode selection code; make sure that the front panel is not
set for Monochrome.
Print quality problems (cont'd.)
Symptom Solution