SYMPTOMS AND SOLUTIONS
600
If you can’t make a print
Symptom Solution
Printer not
operating Make sure that you plugged in the printer and turned it on.
Make sure that you connected the interface cable(s) properly.
Make a test print from the front panel to verify that the controller board is
functional.
Verify that your computer can communicate with the printer.
Printer not
operating
(cont’d.)
Verify that your printer can communicate:
If you have a Macintosh
Make sure that you have the correct PPD file installed and selected and that
you have selected the printer in the Chooser. If the printer’s name does not
appear in the Chooser, your LocalTalk or EtherTalk connection may be faulty.
(See also Printer doesn’t appear in the Chooser (Macintosh) below.)
You can use the Print Window command to send a file to the printer without
using an application. If the communication link between your computer and
the printer is working, the printer produces a directory listing of the active
window on the desktop.