CLEARING A MEDIA JAM
672
Hints
■If media is
not
loaded and the front panel reports a media jam, open the
top cover and close it again to clear the error message.
■Whenever jammed media extends from the exit path, remove it from that
location with a downward movement. Pulling media in the same direction
as the paper path leaves less residue inside the printer than backing
media out of the printer from the drum area.
■After removing the jammed media, inspect the inside of the printer for
loose pieces of media and remove them.
■If the printer frequently reports Clear Entrance Jam, make sure that
your media cuts are smooth and that you insert the media evenly; see
Cutting roll media.