CLEARING A MEDIA JAM
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Clearing a media jam1 Cut the media if you are using roll media. If
not, go to Step 2.
With the paper roll cover open, use a sharp knife
(such as the cutting tool included with the printer)
to trim the jammed media. Use the printer’s
cutting guide to make a clean cut.
2 Move the printhead.
aOpen the top cover.
bUsing an object such as a pen, move the
hot printhead to the far right. If you do not
do this, you might damage the printhead
when you remove the media.
WARNING
The printhead is hot. To avoid injury, do not use your hand to move the printhead.
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a
b