SYMPTOMS AND SOLUTIONS
611
Media problems
Symptom Solution
Frequent media
jams Make sure that the fixed end of the paper roll holder (the side
without
the
removable plastic nut) is installed at the side closest to the front panel.
Make sure that the media is installed so that it loads over the top of the roll, as
shown.
Make sure that the leading edge of a media roll is cut evenly (corners are 90˚)
and smoothly before feeding it into the printer; refer to the illustration. For
instructions on getting the best cut on the media roll, refer to Cutting roll
media.
9480-104