SYMPTOMS AND SOLUTIONS
613
Media skews Make sure that the fixed end of the paper roll holder (the side
without the
removable plastic nut) is installed at the side closest to the front panel.
Make sure that the media is installed so that it loads over the top of the roll.
Refer to the drawing on the previous page.
Make sure that the media is fed into the printer evenly.
To optimize the printer’s wide-format design, use cut-sheet media at least
B-size and/or roll media at least 16.5 inches wide for better feed reliability.
Make sure that the leading edge of the media roll is cut evenly (corners are
90˚) and smoothly. Refer to the illustration below. If your media is not cut
evenly, follow the instructions on Cutting roll media.
Media does not
advance Clean the Drum, Feed rollers and paper guides, and Clamp rollers.
Media problems (cont'd.)
Symptom Solution
9480-96
90°90°< 90°> 90°