Scanner Options Maintenance Troubleshooting | Xerox 4799 guide

Scanner Options,

9

Maintenance and

Troubleshooting

This section contains information on hardware options available for your scanner, the scanner User Utility, maintenance instructions, troubleshooting, uninstalling, scanner specifications, and spare parts.

Changing the Background Color

You can change the scanner’s background plate color between black and white. The background color is important as it may affect the cropping quality of the scanned document. Each scanning application is different so you should choose the color (black or white) based on the best results you see in the final scanned document file. The default background plate is black.

Your scanner has two scanning lamps, which allows for duplex (two-sided) scanning. You must change the background plate for both lamps at the same time.

1.Turn off the scanner power.

2.Open the scanner. Make sure there is at least 18 inches of room above the scanner to safely open the scanner completely.

Xerox® DocuMate® 4799	9-161
User’s Guide

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Xerox 4799 manual Scanner Options Maintenance Troubleshooting, Changing the Background Color

Contents

Xerox DocuMate Restricted Rights Legend Table of Contents Scanning and Configuring OneTouch Scanning from Twain and WIA Hardware Properties and Interface Behavior Index Table of Contents Xerox DocuMate 4799 User’s Guide Operational Safety Information Safety IntroductionDo These Electrical Supply Electrical InformationDo Not Do These Maintenance Information Emergency Power OffDisconnect Device Environmental Health and Safety Contacts Product Safety CertificationContact Information USA & Canada Europe System Requirements What’s in the BoxPentium 4 PC or AMD equivalent with VGA or Svga Monitor DocumentationFollowing printed documentation is provided in the box Xerox DocuMate 4799 Scanner Page Unpack the Scanner Scanner Setup Install the Double Feed Prevention roller Page Connect the Scanner Power Cord Before You Begin Installation4 Install the Software and Connect the Scanner Click Install now Installing the Scanner Driver Connect the USB Cable and Turn on the Power Installing the User Utility Installing Visioneer OneTouch Software About the Software Installing Additional Applications View the User Guides To register your scanner Register Your Scanner Preparing Documents for Scanning Loading Documents to Scan Documents to Avoid Scanning Supported Document Types Select the Paper Feeding Options Unsupported Document Types Scanning from the Automatic Document Feeder ADF Select the Paper Path Scanning Interfaces Loading Documents to Scan Default OneTouch Settings Scanning Configuring OneTouch Scan from the OneTouch Button Panel Features of the OneTouch Button PanelTo scan from the OneTouch Button panel Changing the Button Settings Your scanned Selecting Options for OneTouch Destination Categories Page Create a new configuration Scan ConfigurationsEdit or delete a configuration Technical Note Scan Settings Tab Settings Tab Scanning and Configuring OneTouch Select Manual feed mode Redaction Settings Tab Advanced Settings TabPage File Formats Create Single Image Files Image Formats To select a Jpeg file size Page To select a file type for the text format Text Formats To Scan Using Configure Before Scan Configure Before ScanCanceling a Configure Before Scan Open Scanned Documents Transfer to Storage Setting the Folder and Options from OneTouch Open storage folder when scan is complete Setting the Folder from WindowsStorage layout Storage location Scanning to Multiple Folders Setting Up Multiple Folders for Transfer to Storage Click the Storage Options tab Xerox DocuMate User’s Guide Scan to multiple storage folders Burn to CD-ROM Xerox DocuMate User’s Guide Printer or Fax PaperPort Window PaperPort tab Xerox DocuMate User’s Guide Select the destination folder for Scanned Documents SharePointScan to the current PaperPort folder Page SharePoint Link Log Viewer FTP Transfer Page FTP Link Log Viewer Smtp Page Smtp Link Log Viewer Email Applications Email Properties Text Editors Text Documents Properties Adding Text Editor Applications to OneTouch Html Creating an Html Web Page from Your Scanned Documents Still Image Client Windows Vista, 7 and 8-Hardware and Sound Open the Scanners and Cameras group Image Editors Image Documents Properties Adding Image Editor Applications to OneTouch Page Page Send to Application Page Technical note Scanning to Multiple Destinations Page Scanning with Job Separation Page Skip blank originals To scan with OCR Scanning with Optical Character Recognition OCR Text Formats Page To select OCR options available from OneTouch Selecting OneTouch OmniPage OCR Options OCR Tab Scanning and Configuring OneTouch To create a personal dictionary Creating Your Own Dictionaries Add New User Dictionary window opens To edit a user dictionary Editing User Dictionaries Scanning and Configuring OneTouch Input Format Options Format TabOutput Format Options OneTouch with Visioneer Acuity Technology Acuity Settings Xerox DocuMate 103 User’s Guide Hardware Properties Driver Settings Device SettingsPage Choosing Twain or WIA Accessing the Scanner Interface Scanning Locked Scanning Interface Using the Preview WindowTo use the preview window Page Page Creating custom scan regions Scan RegionsPage Xerox DocuMate 4799 User’s Guide Move, Resize, or Delete Regions Move, Resize, or Delete a Blocked Region Reordering Regions Clear All Regions Document Source Configuration Advanced Options Basic OptionsAvailable color modes are To set the scanner options individually for each side Sides identical Summary Presets To modify an existing preset To save a new presetTo rename a preset To delete a preset Exporting Presets Importing a Preset Page Document Settings Main Panel Options Disabled Options in this Section Choosing resolution values ResolutionSome resolution settings for typically scanned items are Document Size Long Document To scan with manual feed modeManual Feed Custom document sizes Rotate Image Straighten ImageMerge Two Sides Flip Back Side Skip Blank Originals Advanced Panel OptionsHeight threshold Automatic Image Cropping Clean Up EdgesCompression Options Compress transfers Quality Select Enable user compression and Remember compressionSubsampling Compression Scanner Model Panel Options Adjusting the sensitivity levelDetect Double Feeds Skew Detection Detect Stapled DocumentsDocument Handling Patch Code Action File Separation Action Control Sheet Action Imprinter Panel Options Page Image Enhancements Disabled Options in this Section Choosing brightness values Brightness Color image brightness examples ContrastBlack background scanners Choosing contrast values Color image contrast examples Invert Image GammaChoosing gamma values Color image gamma examples Mirror Image Bit Depth Reduction Error diffusion, Bayer, and Halftone patternThreshold and Dynamic threshold Fill Margin Holes Color Dropout Color Processing Panel Options Automatic Color Detection Options Perform Color Correction Image Emphasis DespeckleMoiré Reduction Remove Background Smooth Background White Level Initialize White Level From DocumentBlack Level Module Configuration Driver ConfigurationReordering the Modules Power adjustments Scanner ConfigurationScanner maintenance Color correction To open the scanner hardware properties Hardware Properties and Interface Behavior Power Settings Firmware UpdateColor Correction Scanner Details Counters Twain Driver GeneralWIA Driver Scanning from Twain and WIA Xerox DocuMate 4799 User’s Guide Scanning from Isis Scanning from Isis Xerox DocuMate 4799 User’s Guide Changing the Background Color Scanner Options Maintenance Troubleshooting Replacing the Rollers Replacing the Paper Feed and Separation Rollers Page Replacing the Double Feed Prevention Roller Page Installing a Pre-Imprinter Installing an Imprinter Installing a Post-Imprinter Installing an Ink Cartridge User Utility Adjusting the Printing Position Click on All Programs Main Screen OptionsPage Error Code Message Cause Resolution Scanner Error Codes Refer to Cleaning the Inside of the Scanner Buzzer Setting Setting Sleep ModeShading Adjustment To prepare for shading adjustment To complete a shading adjustment Scanner Options, Maintenance and Troubleshooting Restoring the Default Shading Adjustment Cleaning the Outside of the Scanner Safety Precautions Cleaning the Inside of the ScannerPreparation Cleaning the ADF Rollers Cleaning the Scanner Glass and Background Plates Reset the Roller Count in the User Utility Cleaning the Paper Sensors Cleaning the ADF Sensors Problem The scanner won’t scan. What’s wrong? TroubleshootingClearing Paper Jams Xerox DocuMate 185 User’s Guide Xerox DocuMate User’s Guide Uninstalling the scanner driver Uninstalling Your Scanner Uninstalling Visioneer Acuity Xerox DocuMate 4799 Specifications Xerox DocuMate 4799 Scanner Parts List United States FCC Regulations Basic RegulationsEuropean Union Other Regulations Copy RegulationsUnited States Turkey RoHS Regulation Canada Regulatory Information Other Countries USA & Canada European Union Product Recycling & DisposalRoHS and Weee Compliance Professional/Business Environment Energy Program Compliance Energy Star for the USA Index JPG Multiple folders, 6-53Scanner Use MRC, 6-93user dictionary