Xerox How Do You Clean Printer Rollers and Maintain Your All-in-One Printer?

Scanner Options, Maintenance and Troubleshooting

Reset the Roller Count in the User Utility

After cleaning the scanner you need to reset the roller count in the User Utility.

1.Open the User Utility application.

2.From the main screen click on Clear Counter next to the field After Clean Roller.

3.The clean roller count will now be reset to 0.

4.Close the User Utility.

Cleaning the Scanner Glass and Background Plates

The background plates are located underneath the scanner glass in both the top and bottom of the scanner. If you see a warning message that one of the background plates is dirty, simply clean the scanner glass as described here.

Xerox® DocuMate® 4799	9-181
User’s Guide