Uninstalling Your Scanner | Xerox 4799 manual

Scanner Options, Maintenance and Troubleshooting

This is a known issue where OneTouch stops responding when Internet Explorer 7 is installed after the scanner. To resolve the issue:

1.Open the Windows Add/Remove Programs feature from the Control Panel.

2.Find Windows Internet Explorer 7 and uninstall it using the change/remove options. Follow the wizard through a complete removal of the Internet Explorer 7 software.

3.Find OneTouch and uninstall it using the change/remove options. Follow the wizard through a complete removal of the OneTouch program.

4.Unplug your scanner's USB cable from the computer.

5.Reboot your computer.

6.Install Internet Explorer 7.

7.Install your scanner driver.

Problem: I am getting an error message that OCR fails every time I try to scan using the OCR features from OneTouch. What is the problem?

Anti-SpyWare software that is set to always run may interfere with the driver functionality. It is recommended that you temporarily disable or suspend the automatic protection feature during scanning. After scanning is complete and your file has been saved, turn the auto-protect feature back on. You do not need to close the Anti- SpyWare software.

Uninstalling Your Scanner

Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software provided with the scanner.

Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the USB cable when directed to do so in the instructions below.

Open the list of installed programs in the Windows Control panel.

•Windows XP: Open Add/Remove Programs

•Windows Vista and later: Open Programs and Features

Uninstalling the scanner driver:

1.In the list of installed programs click on Xerox DocuMate 4790 or Xerox DocuMate 4799 driver.

2.Click the Change/Remove or Uninstall button.

3.Click Yes when asked to confirm that you want to remove the driver.

The driver will now be removed from the computer. When the driver uninstallation is complete the progress window will automatically close.

4.Turn off the scanner and unplug the USB cable.

5.Reboot the computer if you are prompted to do so.

Xerox® DocuMate® 4799	9-187
User’s Guide

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Xerox 4799 manual Uninstalling Your Scanner, Uninstalling the scanner driver

Contents

Xerox DocuMate Restricted Rights Legend Table of Contents Scanning and Configuring OneTouch Scanning from Twain and WIA Hardware Properties and Interface Behavior Index Table of Contents Xerox DocuMate 4799 User’s Guide Safety Introduction Operational Safety InformationDo These Electrical Information Electrical SupplyDo Not Do These Emergency Power Off Maintenance InformationDisconnect Device USA & Canada Europe Product Safety CertificationEnvironmental Health and Safety Contacts Contact Information What’s in the Box System RequirementsPentium 4 PC or AMD equivalent with Documentation VGA or Svga MonitorFollowing printed documentation is provided in the box Xerox DocuMate 4799 Scanner Page Unpack the Scanner Scanner Setup Install the Double Feed Prevention roller Page Connect the Scanner Power Cord Before You Begin Installation4 Install the Software and Connect the Scanner Click Install now Installing the Scanner Driver Connect the USB Cable and Turn on the Power Installing the User Utility Installing Visioneer OneTouch Software About the Software Installing Additional Applications View the User Guides To register your scanner Register Your Scanner Preparing Documents for Scanning Loading Documents to Scan Documents to Avoid Scanning Supported Document Types Select the Paper Feeding Options Unsupported Document Types Scanning from the Automatic Document Feeder ADF Select the Paper Path Scanning Interfaces Loading Documents to Scan Default OneTouch Settings Scanning Configuring OneTouch Features of the OneTouch Button Panel Scan from the OneTouch Button PanelTo scan from the OneTouch Button panel Changing the Button Settings Your scanned Selecting Options for OneTouch Destination Categories Page Technical Note Scan ConfigurationsCreate a new configuration Edit or delete a configuration Scan Settings Tab Settings Tab Scanning and Configuring OneTouch Select Manual feed mode Redaction Settings Tab Advanced Settings TabPage File Formats Create Single Image Files Image Formats To select a Jpeg file size Page To select a file type for the text format Text Formats Configure Before Scan To Scan Using Configure Before ScanCanceling a Configure Before Scan Open Scanned Documents Transfer to Storage Setting the Folder and Options from OneTouch Storage location Setting the Folder from WindowsOpen storage folder when scan is complete Storage layout Scanning to Multiple Folders Setting Up Multiple Folders for Transfer to Storage Click the Storage Options tab Xerox DocuMate User’s Guide Scan to multiple storage folders Burn to CD-ROM Xerox DocuMate User’s Guide Printer or Fax PaperPort Window PaperPort tab Xerox DocuMate User’s Guide SharePoint Select the destination folder for Scanned DocumentsScan to the current PaperPort folder Page SharePoint Link Log Viewer FTP Transfer Page FTP Link Log Viewer Smtp Page Smtp Link Log Viewer Email Applications Email Properties Text Editors Text Documents Properties Adding Text Editor Applications to OneTouch Html Creating an Html Web Page from Your Scanned Documents Still Image Client Windows Vista, 7 and 8-Hardware and Sound Open the Scanners and Cameras group Image Editors Image Documents Properties Adding Image Editor Applications to OneTouch Page Page Send to Application Page Technical note Scanning to Multiple Destinations Page Scanning with Job Separation Page Skip blank originals To scan with OCR Scanning with Optical Character Recognition OCR Text Formats Page To select OCR options available from OneTouch Selecting OneTouch OmniPage OCR Options OCR Tab Scanning and Configuring OneTouch To create a personal dictionary Creating Your Own Dictionaries Add New User Dictionary window opens To edit a user dictionary Editing User Dictionaries Scanning and Configuring OneTouch Format Tab Input Format OptionsOutput Format Options OneTouch with Visioneer Acuity Technology Acuity Settings Xerox DocuMate 103 User’s Guide Hardware Properties Driver Settings Device SettingsPage Choosing Twain or WIA Accessing the Scanner Interface Scanning Using the Preview Window Locked Scanning InterfaceTo use the preview window Page Page Creating custom scan regions Scan RegionsPage Xerox DocuMate 4799 User’s Guide Move, Resize, or Delete Regions Move, Resize, or Delete a Blocked Region Reordering Regions Clear All Regions Document Source Configuration Basic Options Advanced OptionsAvailable color modes are To set the scanner options individually for each side Sides identical Summary Presets To delete a preset To save a new presetTo modify an existing preset To rename a preset Exporting Presets Importing a Preset Page Document Settings Main Panel Options Disabled Options in this Section Document Size ResolutionChoosing resolution values Some resolution settings for typically scanned items are Custom document sizes To scan with manual feed modeLong Document Manual Feed Flip Back Side Straighten ImageRotate Image Merge Two Sides Advanced Panel Options Skip Blank OriginalsHeight threshold Compress transfers Clean Up EdgesAutomatic Image Cropping Compression Options Compression Select Enable user compression and Remember compressionQuality Subsampling Adjusting the sensitivity level Scanner Model Panel OptionsDetect Double Feeds Patch Code Action Detect Stapled DocumentsSkew Detection Document Handling File Separation Action Control Sheet Action Imprinter Panel Options Page Image Enhancements Disabled Options in this Section Choosing brightness values Brightness Choosing contrast values ContrastColor image brightness examples Black background scanners Color image contrast examples Color image gamma examples GammaInvert Image Choosing gamma values Mirror Image Error diffusion, Bayer, and Halftone pattern Bit Depth ReductionThreshold and Dynamic threshold Fill Margin Holes Color Dropout Color Processing Panel Options Automatic Color Detection Options Perform Color Correction Despeckle Image EmphasisMoiré Reduction Remove Background Smooth Background Initialize White Level From Document White LevelBlack Level Driver Configuration Module ConfigurationReordering the Modules Color correction Scanner ConfigurationPower adjustments Scanner maintenance To open the scanner hardware properties Hardware Properties and Interface Behavior Scanner Details Firmware UpdatePower Settings Color Correction Counters General Twain DriverWIA Driver Scanning from Twain and WIA Xerox DocuMate 4799 User’s Guide Scanning from Isis Scanning from Isis Xerox DocuMate 4799 User’s Guide Changing the Background Color Scanner Options Maintenance Troubleshooting Replacing the Rollers Replacing the Paper Feed and Separation Rollers Page Replacing the Double Feed Prevention Roller Page Installing a Pre-Imprinter Installing an Imprinter Installing a Post-Imprinter Installing an Ink Cartridge User Utility Adjusting the Printing Position Click on All Programs Main Screen OptionsPage Error Code Message Cause Resolution Scanner Error Codes Refer to Cleaning the Inside of the Scanner To prepare for shading adjustment Setting Sleep ModeBuzzer Setting Shading Adjustment To complete a shading adjustment Scanner Options, Maintenance and Troubleshooting Restoring the Default Shading Adjustment Cleaning the Outside of the Scanner Cleaning the Inside of the Scanner Safety PrecautionsPreparation Cleaning the ADF Rollers Cleaning the Scanner Glass and Background Plates Reset the Roller Count in the User Utility Cleaning the Paper Sensors Cleaning the ADF Sensors Troubleshooting Problem The scanner won’t scan. What’s wrong?Clearing Paper Jams Xerox DocuMate 185 User’s Guide Xerox DocuMate User’s Guide Uninstalling the scanner driver Uninstalling Your Scanner Uninstalling Visioneer Acuity Xerox DocuMate 4799 Specifications Xerox DocuMate 4799 Scanner Parts List Basic Regulations United States FCC RegulationsEuropean Union Turkey RoHS Regulation Copy RegulationsOther Regulations United States Canada Regulatory Information Other Countries Professional/Business Environment Product Recycling & DisposalUSA & Canada European Union RoHS and Weee Compliance Energy Program Compliance Energy Star for the USA Index JPG Multiple folders, 6-53Scanner Use MRC, 6-93user dictionary