B-2APPENDIX B: TROUBLESHOOTING

Problem Starting the

Problem:

Application

If you are having problems starting the application or discovering

 

 

devices, you can enable the error log feature of the Enterprise VLAN

 

application.

Action:

Generate an application error log. To activate the log you need to create a file in : "\TranscendNT\ATMvLAN\runtime\cnf\" directory named "atmvlan.dbg".

Enter the following two lines: all

end; in the file.

The log files will be created in the "\TranscendNT\ATMvLAN\runtime\log\" with the name StdError.txt and StdOut.txt .

Note:Do not leave this option o. The StdError.txt and StdOut.txt do not have a maximum size limit.

Set Operation Failed Problem:

SNMP set operation failed.

Action:

Be certain that you are using the correct SNMP set community. Check network connectivity.

Slow System Startup Problem:

The Enterprise VLAN icons do not appear in the Root window after starting up the application. It may take between 5 to 20 minutes for

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3Com 4.2.2 manual Set Operation Failed Problem, Snmp set operation failed, Slow System Startup Problem