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TECHNICAL SUPPORT
3Com provides easy access to technical support infor- mation through a variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For the very latest, we recom- mend that you access 3Com Corporation’s World Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:
■World Wide Web site
■3Com Bulletin Board Service (3ComBBS)
■3ComFactsSM automated fax service
■3ComForum on CompuServe online service
World Wide Web Site
Access the latest networking information on 3Com Corporation’s World Wide Web site by entering our URL into your Internet browser:
http://www.3com.com/
This service features the latest information about 3Com solutions and technologies, customer service
and support, news about the company, Net Age® Magazine, and more.
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:
Country | Data Rate | Telephone Number |
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Australia | up to 14400 bps | 61 2 9955 2073 |
Brazil | up to 14400 bps | 55 11 547 9666 |
France | up to 14400 bps | 33 1 6986 6954 |
Germany | up to 28800 bps | 4989 62732 188 |
Hong Kong | up to 14400 bps | 852 2537 5608 |
Italy (fee required) | up to 14400 bps | 39 2 27300680 |
Japan | up to 14400 bps | 81 3 3345 7266 |
Mexico | up to 28800 bps | 52 5 520 7853 |
P.R. of China | up to 14400 bps | 86 10 684 92351 |
Singapore | up to 14400 bps | 65 534 5693 |
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