3ComFacts Automated Fax Service, Access by Digital Modem | 3Com TR

F-2APPENDIX F: TECHNICAL SUPPORT

Country	Data Rate	Telephone Number

Taiwan, R.O.C.	up to 14400 bps	886 2 377 5840
U.K.	up to 28800 bps	44 1442 438278
U.S.A.	up to 28800 bps	1 408 980 8204

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, use one of the following numbers:

408 654 2706 or 408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers:

Country	Telephone Number

U.K.	44 1442 438279
U.S.A.	1 408 727 7021

Local access numbers are available within the follow- ing countries:

Country	Telephone Number

Australia	1800 678 515
Belgium	0800 71279
Denmark	800 17319
Finland	98 001 4444
France	05 90 81 58
Germany	0130 81 80 63
Hong Kong	800 933 486
Italy	1678 99085
Malaysia	1800 801 777
Netherlands	06 0228049
New Zealand	0800 446 398
Norway	800 11062
Portugal	0505 442 607
Russia (Moscow only)	956 0815
Singapore	800 6161 463
Spain	900 964 445
Sweden	020 792954
U.K.	0800 626403

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3Com TR manual 3ComFacts Automated Fax Service, Access by Digital Modem, 408 654 2706 or 408 654, Country Telephone Number

Contents

Superstack II Switch 2000 TR User Guide Version For units of the Department of Defense For civilian agencies Contents Setting UP for Management Configuring with the VT100 Interface Switch 2000 TR 3COM Corporation Limited Warranty Page Introduction How to Use This GuideAbout this Guide Conventions Icon Type Description Related PublicationsConvention Description Overview About the SuperStack II Switch 2000 TRSystem Beneﬁts System Features Summary of Features Link Status Typical Applications of Token Ring Switching Bootp 2Using Switch 2000 TR to Segment Network Ring Segmentation Front Panel Status and Activity LEDs LCD Status Display Front Panel LEDs RJ-45 PortsLCD Display Buttons Rear Panel Optional Slide-In Modules Summary of ATM Features Fddi Module Beneﬁts of Fddi Summary of Fddi Module FeaturesToken Ring-in-Fast Ethernet TR-in-FE Module Beneﬁts of TR-in-FE Summary of TR-in-FE Module Features Migrating to High-speed Technologies ATM Why Token Ring Switching? Token Ring Switching ConceptsHigh-speed Cascade Connectors Source Route Bridging SRT Transparent Bridging TP Bridge Table 802.1d Spanning Tree Source Route Transparent BridgingSpanning Tree IBM Spanning Tree Congestion Control Forwarding Modes VLANs Advantages of Vlan Important Safety Information Getting Started Positioning the Switch 2000 TR Considerations for Placement Conﬁguration Guidelines Installing the Slide-in ModulesPower Supply and Fuse Replacing the Fuse 2Inserting a Slide-in Module into a Switch 2000 TR Wall Mounting Installing the Switch 2000 TRRack Mounting Stack Mounting Device Defaults Connecting Redundant Power SystemConnecting to the Serial Port Connecting a VT100 Terminal Number of Ports Bridge Type Stack DefaultsBridge Defaults Bpdu Address C0-00-00-00-01-00 8CHAPTER 2 Getting Started Setting UP for Management Switch 2000 TR Management Options Via the Serial Port Access mechanism Allows you to UsingVT100 Management Interface Via an IP Network Connection Head Unit Conﬁguring Switch 2000 TR in StackCascade Connections Operating IP in a Closed Network Managing over the NetworkIP Addresses Obtaining Network Addresses Europe Management PrerequisitesAsia Paciﬁc VT100 Console Switch 2000 TR Management ConsolesSource Routing Prerequisites Choice Field Button Key Board ShortcutsEntry Field List Boxes Default Name Password Access Level Default UsersCorrecting Text Entries 4Switch 2000 TR VT100 Console Interface Menu Map VT100 Console Menu Map Setting Up the VT100 Console Main Banner Locally Admin Address Switch 2000 TR Management Setup FieldsMAC Address Device IP Address Default RouterWork Group ID Device SubNet Mask LCD Console LCD Console Buttons Right Arrow moves to next digit LCD Console Menu MapEnter accepts Enter selection and moves to next menu Enter 802.1d Setting Up the LCD Console IP Address Setup Bootp State Setting Up BootpBootp Requests Setting Up Bootp 13Switch 2000 TR Auto Logout Screen Auto Logout Ware Upgrade Upgrading Software Upgrading Module Software VT100 Console Reset Resetting the Switch 2000 TRLCD Console Reset Power Cycle Reset Configuring with the VT100 Interface Vlan Quick Setup 2Main Menu with Quick Setup Highlighted Setting Source Routing Transparent VT100 Bridge Conﬁguration Setting Source Route Bridging Setting Transparent Bridging Spanning Tree Fields Spanning Tree Parameters Setting Vlan ID Setting Up PortsSetting the Port Admin. State Port Conﬁguration Setting Port Priorities Setting Port PersonalitySetting Congestion Control Setting the Locally Admin. Address Setting Port SpeedSetting Forwarding Mode Dynamic Cut-Thru Threshold% Falling Threshold% Setting Broadcast Storm ControlRising Threshold% Rising Action 8Switch 2000 TR Port Bridge Setup Screen Port Bridge Conﬁguration Module Conﬁguration Setting Up the StackStack Conﬁguration Bootp Client Vlan Conﬁguration Assigning a Port to a Vlan Specifying a Backbone Port Setting Up the Unit Unit Conﬁguration Power On Self Test Administrative ConﬁgurationRoving Analysis Setting Local Security 13TR Local Security Screen Creating New Users Deleting Users Editing Users and Changing Passwords Community String-Enter a new community string Database Entries About the Switch Database SDBDatabase Entry Methods Switch Database Conﬁguration 17TR Management Screen Deleting Entries from the Database Snmp Trap ConﬁgurationAdding Entries to the Database Finding Entries in the Database 19TR Trap Setup Screen Serial Port Conﬁguration DSR Control Connection TypeDCD Control Flow Control Initializing the Switch 2000 TR 21Switch 2000 TR Initialization Screen Configuring with the LCD Console 2CHAPTER 5 Configuring with the LCD Console Setting Port ID Viewing Link State Setting Port State Setting Speed Press Enter to conﬁrm the personality on the port Module Module Type Monitoring the Switch 2000 TR Locating Statistics Unit Statistics 2Unit Statistics Screen Port Statistics 3TR Port Statistics Screen Port Statistics Trafﬁc 4Sample TR Port Statistics Trafﬁc Screen Port Statistics Stack Status 5TR Stack Status Screen Status 6Status Screen Fault Log 7TR Fault Log Screen Remote Polling Ping 8TR Remote Poll Screen LCD Status Switch 2000 TRSwitch 2000 TR Status Status Virtual Lans What are VLANs? How VLANs Control Broadcast Trafﬁc Beneﬁts of VLANsHow VLANs Ease Change and Movement How VLANs Provide Extra Security Default Vlan and Moving Ports From the Default Vlan VLANs and the Switch 2000 TRConnecting VLANs to a Router Using Unique MAC Addresses Connecting Common VLANs Between Switch UnitsUsing Non-routable Protocols Extending VLANs into an ATM Network Vlan 6CHAPTER 7 Virtual Lans Software Upgrade Utility Command Set Software Upgrade UtilitySoftware Upgrade Command Utility Starting the Software Upgrade Utility For Example Downloading a New Software Image Using the CommandsResetting to Factory Defaults After the Download Status Messages Access Rights Table Screen Access RightsScreen Accessible to Status Monitor Manager Security Fault Log Setup Cabling for Module Options Serial Port Cable PIN-OUTSNull Modem Cable DB9 Female 2APPENDIX C Serial Port Cable PIN-OUTS Troubleshooting Troubleshooting Procedures If port fails to join ring You forget your password and cannot logIf Power LED is Yellow If server fails to attach to ports 1 through Physical Dimensions Speciﬁcations for Module Options Access by Analog Modem Online Technical Services3Com Bulletin Board Service Technical Support 408 654 2706 or 408 654 3ComFacts Automated Fax ServiceAccess by Digital Modem Country Telephone Number Support from Your Network Supplier 3ComForum on CompuServe Online ServiceSupport from 3Com Returning Products for Repair Index Ping Page Virtual LAN Trunks. See VLTs Vlan Setup screen 3Com Corporation Limited Warranty Hardware