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V7000 manual
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350 pages, 4.35 Mb
http://www.3com.com/
Part Number 900-0383-01 Rev AF
Published January 2007
VCX
™
Administration Guide
■
VCX V7000 IP Telephony Solution
■
VCX Telephones and Attendant Console
■
CDR Reporting Application
Convergence Applications Suite
System Release 7.1
Contents
Main
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064
C
ABOUT THIS GUIDE
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ABOUT THIS GUIDE
Conventions
Tab le 1 Notice Icons
Tab le 2 Text Conventions
Related Documentation
Comments
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Network-based Telephony
VCX Software Components
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VCX Hardware Configurations
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VCX Configuration Tas ks
Tab le 4 VCX Basic Configuration Steps (continued)
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About VCX Administrator Passwords
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MANAGER AND GLOBAL D
Central Manager Overview
Accessing a VCX Site through the Central Manager
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The Global Directory
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Accessing User Options
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Configuring User Profiles
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4In the Phone Features section, enter the required information using Tab le 8 as a guide:
5In the Web Login Information section, enter the required information using Tab le 9 as a guide:
Tab le 7 Adding Personal Information (continued)
Tab le 8 Configuring Phone Language and Font Size
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Viewing the Phone Book
Configuring Class of Service
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Configuring Class of Service Elements
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Configuring Type of Service
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Table11 Calling Features for Phones
Table11 Calling Features for Phones (continued)
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ATTENDANT CONSOLES
Accessing the User Configuration Interface
Managing Phone Profiles
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Managing Phone Extensions
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Table13 Add Phone Page Field Descriptions (continued)
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Managing User Phone Extensions
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Modifying a Users Phone Settings
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Table14 User Phone Settings Page Options
Viewing Phone Registration Information
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Adding Anonymous Call Restrictions
Configuring Phone Restrictions
Figure 36 Add Phone Restrictions Window
5Enter the required field information using Tab le 16 as a guide.
Table16 Phone Restrictions Field Descriptions
Viewing Call History
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Configuring Selective Ringing
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Configuring Media Access Control
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Configuring an Attendant Console
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Configuring Emergency Services
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3Com Telephone
3Com Telephone Local User Interface Menus
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Table20 Business and Basic Telephone LUI Menu Items
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Table20 Business and Basic Telephone LUI Menu Items (continued)
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Table21 Managers Telephone LUI Menu Items
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Table21 Managers Telephone LUI Menu Items (continued)
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FEATURES FOR A USER
Configuring Phone Features
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Configuring ToS Phone Features
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Configuring Call Coverage for a Telephone
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Configuring Bridge Permissions
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Mapping Bridged Extensions
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Configuring System Speed Dial Numbers
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Configuring Camp On Parameters
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Mapping Features to Telephone Buttons
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Table22 Mappable Features for Model 2102 and 3102 Telephones (continued)
provides 10 soft button System Appearance lines, which cannot be modified.
Table23 Mappable Features for the Model 3103 Telephone
Configuring Call Park
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4Click Update to set the configuration parameters.
Table24 Call Park Field Descriptions
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Configuring Call Pickup Groups
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Configuring Page Groups
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Configuring Hunt Groups and Attendants
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Table26 Add Hunt Group Information (continued)
Table26 Add Hunt Group Information (continued)
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Using the Group Search Tool
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Configuring Dial Plans
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Configuring Dial Rules
The Add Dial Rule page appears. See Figure 97.
Figure 97 Add Dial Rules Window
4Enter the required field information using Tab le 2 8 as a guide.
Table28 Dial Rule Field Descriptions
Configuring Patterns (USERS)
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Configuring Number Translation (USERS)
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Figure 102 Number Translation Page (USERS) - Added
Table29 Number Translation Information
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Accessing the DIRECTORY Interface
Route Plan Configuration Requirements
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Configuring Patterns (DIRECTORY)
Managing End Points
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Table30 End Point Field Descriptions
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Managing Routes
Figure 109 Routes Page
Tab le 31 describes the fields on the Routes page.
4To add a route, click Add Route. The Add Route page appears. See Figure 110.
Figure 110 Add Route Page
Table31 List of Routes Field Descriptions
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Managing Route Plans
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Managing OutDial
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Managing Requestors
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Managing Holidays
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Managing Week Day Bands
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Managing Day Time Bands
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Managing Calendar Bands
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Configuring Number Translation Patterns (DIRECTORY)
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Table35 Number Translation Menu Descriptions
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A
Call Detail Records Overview
Accessing the Call Reports Application
Downloading CDR Data
Managing the CDR Display and Generating Reports
Changing Configuration Preferences
Table36 Call Reports Application Preferences Fields
5Click OK.
Table36 Call Reports Application Preferences Fields (continued)
Uninstalling the Call Reports Application
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