Configuring Hunt Groups and Attendants 247
■If a group member uses attendant serial calling to transfer a call and
then logs out of the group, the transferred call returns to another
available group member.
To change the log in status of a hunt group or attendant member:
1From the Central Manager, select a VCX server (see Accessing a VCX Site
through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
2Click Hunt Groups.
The Hunt Groups page appears.
3Locate the group containing the member whose login status you want to
modify and click Status in the Actions column.
The Hunt Group - Status page appears. See Figure 88.
4Locate the member whose login status you want to modify and select the
new status (Logged Out or Logged In) in the Status drop down list.
See Configuring the Message Waiting Indicator for Hunt Group Members
for information on the Message Waiting Indicator (MWI) field.
5Click Submit.
The group member’s status is updated.
Configuring the
Message Waiting
Indicator for Hunt
Group Members
As described in Configuring a Hunt Group or Attendant, you can specify
a call coverage point for a hunt group or attendant. One possible call
coverage point is the voicemail account associated with the group
extension. If a caller leaves voicemail for the group, you can specify which
member phones receive notification of the new voicemail message.
Notification is sent by illuminating the Message Waiting Indicator (MWI)
light on a phone. You can configure a hunt group or attendant so that
some, one, or all members receive notification. Once the message is
reviewed, the MWI is extinguished on all phones.
In addition to MWI illumination, a member configured to receive group
voicemail notification also sees group mailbox status in the display panel
on his or her phone. The member presses the phone’s Message button to
display a list of accessible voice mailboxes. The list includes the member’s
personal mailbox and any group mailboxes from which the member is
configured to receive notification. The member’s extension could also be