174 CHAPTER 6: CONFIGURING TELEPHONE FEATURES FOR A USER
You have two options when assigning a call coverage rule to an
extension:
■You can assign a predefined coverage rule.
This option allows you to select coverage settings previously
configured through options on the DIRECTORY interface and are
available to all phone extensions configured on this server. These
options are described in Chapter 10 and include:
■Coverage rules based on a holiday — See Managing Holidays
■Coverage rules based on the day of the week — See Managing
Week Day Band s
■Coverage rules based on a time range— See Managing Day Time
Bands
■Coverage rules based on a date or date range — See Managing
Calendar Bands
■You can create a call coverage rule for this phone extension. A rule
created for an individual extension is, by default, not available to other
extensions.
Adding a Predefined Call Coverage Rule for an Extension
To add a predefined call coverage rule for a phone extension:
1Access the office location of the user whose call coverage you want to
configure (see Accessing a VCX Site through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
2Locate the user whose call coverage you want to configure.
3In the Phones column, click the Phones link.
The User - Assigned Phones page appears for the selected user. See
Figure 51.
4In the Actions column, click Call Coverage.
The Coverage Rules page appears. See Figure 53. This page displays the
coverage rules in effect for the phone. Initially, the only coverage rule
listed is the default call coverage point.
5Click Add Predefined Coverage Rule.
The Add Rule Using Predefined Coverage Settings page appears. See
Figure 55.