Managing Route Plans 307
There are 5 categories of source-based routing input parameters. The
ordering of these categories determines the resultant output. Database
records are returned for the first categories that have a match. The search
uses the following order:
aCombination of, or separate instances of Indirect Requestor, Phone
Profile, or Holiday
bHoliday only
cDaytime Band and Weekday Band
dCalendar Band (Date Band)
eNo source-based input parameters
Table33 Add Route Plan Fields
Subheadings Field Description
Route Plan Name Enter a unique name to identify this route plan, for
example, IPM Route.
Pattern Choose the pattern for outbound calls that will be
mapped to the route (selected in the next field) from the
drop-down list. See Configuring Patterns (DIRECTORY).
Route Choose the route from the drop-down list. See
Managing Routes.
Active Enter a check mark to enable this route plan.
Clear the check mark to disable this route plan.
Sourced Based When checked, enables selection of options in the
Requestor/Profile/Holiday, Day Time Band, and Calendar
Band sections to refine the route plan.
If unchecked, no source-based inputs can be selected.
Requestor / Profile /
Holiday
Indirect Requestor Allows you to select a defined requestor, which is
normally an IP Address of a 1st Tier component such as
a Gateway. This can be used in combination with Phone
Profile, Holiday or both. See Managing Requestors.
Phone Profile Allows you to select a defined phone profile. A phone
profile includes the IP address for a primary call
processor and a secondary call processor, as well as
other attributes. A profile typically applies to a group of
phone extensions and therefore allows you to enable
source-based routing based on a group of users. The
profile can be used in combination with Indirect
Requestor, Holiday, or both. See Managing Phone
Profiles.
Holiday Allows you to select a defined holiday. This can be used
alone or in combination with an indirect requestor or
phone profile, or both. See Managing Holidays.