162 CHAPTER 6: CONFIGURING TELEPHONE FEATURES FOR A USER
Configuring Phone Features
Some features available for a telephone are determined by the Type of
Service (ToS) enabled for the phone (see Configuring Type of Service).
Other features are provided by default. Many features, however, require
configuration. For example, the Call Forward Busy feature must be
configured with the extension to which calls will be forwarded when the
phone user is on another call.
Phone feature configuration can be performed by you, the administrator,
or by the phone user (using the TUI or VCX User web interface). This
chapter describes administrator configuration of phone features.
To see the features available on a phone:
1Access the office location of the user whose phone features you want to
configure (see Accessing a VCX Site through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
The procedure describes how to configure features for a phone extension
that has been assigned to a user. You can also configure features for a
phone extension that has not been assigned to a user. To do this, select
Phones instead of Users.
2Locate the user whose phone features you want to configure.
3In the Phones column, click the Phones link.
The User - Assigned Phones page appears for the selected user. See
Figure 51.