168 CHAPTER 6: CONFIGURING TELEPHONE FEATURES FOR A USER
To answer the call, the user enters the Directed Call Pickup feature code
(*455) on any telephone within the group, enters the security code, and
then enters the extension of the ringing phone. This transfers the call to
the user.
5Click Update.
The feature settings are applied to that user’s phone.
Configuring Remote
Forward Universal
The Remote Forward Universal feature is useful if, for example, a person
A is on vacation and all of person A’s calls must be forwarded to person B.
This feature enables person B to configure Call Forward Universal on the
source phone (person A).
When enabled, the remote (destination) phone’s LED (if available) flashes
for all forwarded calls, and the LCD displays a call forward message.
To configure the Remote Forward Universal feature:
1Follow the steps in Configuring ToS Phone Features to access the
Assigned Phone Features page for a user.
2In the Actions column, click Edit Feature in the Remote Forward Universal
row.
The Remote Forward Universal - Assigned Phones page appears, which
lists any phones currently included in the remote forward universal list.
3Click Assign Phones.
The Remote Forward Universal - Unassigned Phones page appears.
You can also specify an external phone number by clicking the Assign
External Phones button. Note that “external” in this case means a phone
extension configured on a different call processor within the VCX system,
not an extension external to the VCX network (for example, the PSTN).
4Check the box preceding one or more phone extensions. The user
specified in the User field at the top of the Remote Forward Universal -
Unassigned Phones page will be able to remotely set call forwarding on
all the selected phones.
5Click Assign Selected.
A confirmation window appears.
6Click OK.
The Remote Forward Universal - Assigned Phones page appears.