232 CHAPTER 8: CONFIGURING GROUPS
Figure 81 Add Predefined Coverage Rule Page - Hunt Group
Figure 81 shows several predefined coverage settings previously
configured through options on the DIRECTORY interface.
5Enter a unique identifier for the rule in the Name field.
6Select a Call Coverage option for this rule:
■Send to Voice Mail — Unanswered calls to the hunt group or
attendant are redirected to the group voice mailbox.
■Send to Number — Unanswered calls to the hunt group or
attendant are redirected to the specified telephone number or
extension (for example, a receptionist, an Auto Attendant, or
another hunt group).
If a call coverage is internal (another VCX extension), enter the
extension number.
If call coverage is external (outside the VCX system), enter the
number as an E.164 number (8475555555).
7Enable the scheduling setting you want this rule to apply:
■Holiday Coverage Settings — Select the holiday.
■Event Coverage Settings — Select a date range.