246 CHAPTER 8: CONFIGURING GROUPS
Figure 88 Hunt Group Status Page
The Rank column shows the order in which calls will be answered by
group members.
4Enable the radio button preceding the member whose rank you want to
modify.
5In the Change selected member’s rank to: text box, enter the new rank
and click Submit.
If you change a member’s rank to that of another member, the second
member is assigned the rank of the first member. In Figure 88 for
example, if you select 631000 (currently ranked 4), change the rank to 1,
and click Submit, entry 631201 switches rank from 1 to 4.
Changing the Login
Status of Group
Members
Hunt group or attendant members must be logged in to the group to
receive calls. Group members can change their login status through the
VCX User Interface or the Telephone User Interface (TUI), but you may
want to override the current login status, for example, if a hunt group
member forgets to log out and leaves the office for the day.
Note the following hunt group and attendant considerations:
■When a group member initiates a malicious call trace (MCT) on any
call, that member is automatically logged out of all groups to which
the user belongs. However, the user can still accept direct-dialed
internal calls.