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3Com V7000 - page 80

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80 CHAPTER 3: CONFIGURING VCX USERS AND SERVICES

Contents

Main 3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 C ABOUT THIS GUIDE 1 2 3 4 Page 5 6 7 8 9 10 Page 11 I ABOUT THIS GUIDE Conventions Tab le 1 Notice Icons Tab le 2 Text Conventions Related Documentation Comments 1 Network-based Telephony VCX Software Components Page VCX Hardware Configurations Page Page VCX Configuration Tas ks Tab le 4 VCX Basic Configuration Steps (continued) Page About VCX Administrator Passwords Page Page 2 MANAGER AND GLOBAL D Central Manager Overview Accessing a VCX Site through the Central Manager Page Page Page Page Page Page Page The Global Directory Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3 Accessing User Options Page Configuring User Profiles Page 4In the Phone Features section, enter the required information using Tab le 8 as a guide: 5In the Web Login Information section, enter the required information using Tab le 9 as a guide: Tab le 7 Adding Personal Information (continued) Tab le 8 Configuring Phone Language and Font Size Page Page Page Page Page Viewing the Phone Book Configuring Class of Service Page Page Page Page Configuring Class of Service Elements Page Page Configuring Type of Service Page Page Table11 Calling Features for Phones Table11 Calling Features for Phones (continued) Page Page Page 4 ATTENDANT CONSOLES Accessing the User Configuration Interface Managing Phone Profiles Page Page Page Page Page Page Page Page Page Page Page Managing Phone Extensions Page Page Page Table13 Add Phone Page Field Descriptions (continued) Page Page Managing User Phone Extensions Page Page Page Page Modifying a Users Phone Settings Page Table14 User Phone Settings Page Options Viewing Phone Registration Information Page Adding Anonymous Call Restrictions Configuring Phone Restrictions Figure 36 Add Phone Restrictions Window 5Enter the required field information using Tab le 16 as a guide. Table16 Phone Restrictions Field Descriptions Viewing Call History Page Configuring Selective Ringing Page Page Configuring Media Access Control Page Configuring an Attendant Console Page Page Page Page Page Page Configuring Emergency Services Page Page Page Page Page Page Page Page Page Page Page Page Page 5 3Com Telephone 3Com Telephone Local User Interface Menus Page Page Page Page Page Page Table20 Business and Basic Telephone LUI Menu Items Page Table20 Business and Basic Telephone LUI Menu Items (continued) Page Page Table21 Managers Telephone LUI Menu Items Page Table21 Managers Telephone LUI Menu Items (continued) Page 6 FEATURES FOR A USER Configuring Phone Features Page Configuring ToS Phone Features Page Page Page Page Page Configuring Call Coverage for a Telephone Page Page Page Page Page Page Page Page Page Page Configuring Bridge Permissions Page Page Mapping Bridged Extensions Page Page 7 Configuring System Speed Dial Numbers Page Page Page Configuring Camp On Parameters Page Mapping Features to Telephone Buttons Page Page Page Page Page Page Page Page Page Table22 Mappable Features for Model 2102 and 3102 Telephones (continued) provides 10 soft button System Appearance lines, which cannot be modified. Table23 Mappable Features for the Model 3103 Telephone Configuring Call Park Page 4Click Update to set the configuration parameters. Table24 Call Park Field Descriptions 8 Configuring Call Pickup Groups Page Page Configuring Page Groups Page Page Page Page Configuring Hunt Groups and Attendants Page Page Page Page Page Table26 Add Hunt Group Information (continued) Table26 Add Hunt Group Information (continued) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Using the Group Search Tool Page Page Page 9 Configuring Dial Plans Page Page Page Configuring Dial Rules The Add Dial Rule page appears. See Figure 97. Figure 97 Add Dial Rules Window 4Enter the required field information using Tab le 2 8 as a guide. Table28 Dial Rule Field Descriptions Configuring Patterns (USERS) Page Page Configuring Number Translation (USERS) Page Page Figure 102 Number Translation Page (USERS) - Added Table29 Number Translation Information Page Page 10 T Accessing the DIRECTORY Interface Route Plan Configuration Requirements Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Configuring Patterns (DIRECTORY) Managing End Points Page Table30 End Point Field Descriptions Page Page Page Managing Routes Figure 109 Routes Page Tab le 31 describes the fields on the Routes page. 4To add a route, click Add Route. The Add Route page appears. See Figure 110. Figure 110 Add Route Page Table31 List of Routes Field Descriptions Page Page Page Page Page Managing Route Plans Page Page Page Page Page Page Page Page Managing OutDial Page Page Managing Requestors Page Managing Holidays Page Managing Week Day Bands Page Page Managing Day Time Bands Page Managing Calendar Bands Page Page Configuring Number Translation Patterns (DIRECTORY) Page Page Table35 Number Translation Menu Descriptions Page Page Page 11 A Call Detail Records Overview Accessing the Call Reports Application Downloading CDR Data Managing the CDR Display and Generating Reports Changing Configuration Preferences Table36 Call Reports Application Preferences Fields 5Click OK. Table36 Call Reports Application Preferences Fields (continued) Uninstalling the Call Reports Application I