Managing Phone Profiles 83
The menu options for the USERS interface appear on the left side. These
options allow you to:
■Manage user profiles, configure a Class of Service, and configure a
Type of Service. See Chapter 3.
■Manage telephone profiles and extensions, configure an attendant
console, and configure emergency services. These topics are
described in this chapter.
■Manage phone features (for example, call forwarding) for a user.
See Chapter 6.
■Manage global phone features (for example, system speed dial
numbers). See Chapter 7.
■Manage calling groups (for example, hunt groups). See Chapter 8.
■Manage dialing patterns, plans, and rules. See Chapter 9.
For information on user interface components, see Using the Graphical
User Interface.
Managing Phone Profiles
Each phone extension has an associated phone profile. A phone profile
includes a set of attributes (for example, a dial plan and Class of Service)
that are common to all phones that use the profile.
This section describes how to create, modify, clone, and delete a phone
profile. It also describes how to list the phones associated with a profile.
Creating a Phone
Profile
You can create multiple phone profiles customized for different groups of
phone users. For example, you can create a different phone profile for
sales, accounting, and customer service.
A phone profile specifies a primary and secondary call processor, and an
associated range of telephone extensions.
In a multi-site VCX environment that includes branch offices, you can
create a phone profile for each branch. The branch phone profile specifies
the branch’s primary, secondary call processor, and an associated range of
telephone extensions.
You can also create a phone profile with general settings and designate it
as the default phone profile. You can assign the default phone profile to