Configuring Call Coverage for a Telephone 175
Figure 55 Add Predefined Coverage Rule Page - Phone
Figure 55 shows several predefined coverage settings previously
configured through options on the DIRECTORY interface.
If the coverage setting you want to use is not listed, you can create it. See
Creating a Call Coverage Rule for an Extension.
6Enter a unique identifier for the rule in the Name field.
7Select a Call Coverage option for this rule:
■Send to Voice Mail — Unanswered calls to the phone extension are
redirected to the group voice mailbox. If Call Fallback is enabled for
the extension, this is the only valid call coverage option (see
page 173.
■Send to Number — Unanswered calls to the phone extension are
redirected to the specified telephone number or extension, for
example, a receptionist, an Auto Attendant, or another phone
extension.
If call coverage is internal (another VCX extension), enter the
extension.
If call coverage is external (outside the VCX system), enter as an
E.164 number (8475555555).
8Enable the scheduling setting you want this rule to apply:
■Holiday Coverage Settings — Select the holiday.