Configuring Camp On Parameters 193
extension. The user can then hang up or place another call. When the
called party becomes available, the system automatically calls the user
and then the called party's extension.
The two Camp On parameters that you can configure apply to the two
types of Camp On calls:
■Camp On Return Interval — Determines how long a transferred
caller waits on hold. If the Camp On Return Interval elapses before the
transfer destination becomes available, the transferred caller is
reconnected with the transferring caller.
The default Camp On Return Interval is 150 seconds (2½ minutes).
The range of valid values is 30 to 300 seconds.
■Camp On Callback Timeout — Determines how long a caller who
initiated Camp On waits for a return call from an unavailable
destination. If the Camp On Callback Timeout value elapses before
automatic callback from the called party occurs, the Camp On
operation is canceled.
The default Camp On Callback Timeout value is 1800 seconds (30
minutes). The range of valid values is 300 to 3600 seconds (5 to 60
minutes).
To change the default Camp On Return Interval or Camp On Callback
Timeout values:
1From the Central Manager, select a VCX server (see Accessing a VCX Site
through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
2Click Camp On.
The Camp On Configuration page appears. See Figure 63.