10
Understanding Translation Algorithms 328
Adding a Number Translation Pattern 329
Editing Number Translation Patterns 332
Deleting Number Translations 333
11 CONFIGURING THE CALL REPORTS APPLICATION
Call Detail Records Overview 336
Accessing the Call Reports Application 337
Downloading CDR Data 338
Retrieving VCX CDRs Manually 338
Retrieving VCX CDRs Automatically 338
Managing the CDR Display and Generating Reports 339
Changing Configuration Preferences 339
Uninstalling the Call Reports Application 342
INDEX