Fax Response Administration

Fax Response Coversheet

Administration

The Fax Response coversheet is created by the System Manager outside of the FAX Attendant environment using any design method desired. It is then faxed into the system, where it can be used as a system-wide coversheet attached to all outgoing faxes requested by callers.

Designing the Fax Response Coversheet

When creating a Fax Response coversheet, you are free to incorporate any art or type elements you wish, so long as they fit on a standard letter size page (8.5" by 11"). However, bear in mind that FAX Attendant will generate a three line address header at the top of the coversheet each time it is used. Be sure to leave at least three-quarters of an inch at the top of the page to accommodate the address header.

Fax Coversheet Header Information

The three-line header information at the top of the Fax Response coversheet is supplied by the caller and includes the voice telephone number (address) where the fax should be routed once it is received on the destination fax machine, and the destination fax machine number.

If the destination fax machine number is not supplied for "Alternate Delivery Destination" fax messages, the fax cannot and will not be sent. However, if the caller fails to correctly enter the voice telephone number, the fax will be sent and the coversheet header will contain whatever information was entered.

If the caller requesting information from the Fax Response service asks to receive the fax message on the current call, the coversheet header will eliminate the requesting party’s address and the destination line.

Loading the Fax Response Coversheet

All administration of the Fax Response Coversheet, (loading, viewing, printing, and enabling) is incorporated in one screen called the Fax Response Coversheet Administration screen. To access this screen do the following:

1.At the AUDIX Voice Power/FAX Attendant Menu, move the cursor to Fax Response Administration and press Enter .

The Fax Response Administration screen appears.

2.At the Fax Response Administration screen move the cursor to Fax Response Coversheet Administration and press Enter .

The Fax Response Coversheet Administration screen appears.

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AT&T 2.1.1 manual Fax Response Coversheet Administration, Designing the Fax Response Coversheet