AT&T 2.1.1 manual Call Accounting Integration, Fax Machine Call Coverage, Personal Fax Extensions

Call Accounting Integration

FAX Attendant can be administered so that information about each call placed by FAX Attendant is collected by the call accounting system on the telephone switch. Account codes can be administered for each subscriber and for the Fax Response service so they can be tracked separately.

Fax Machine Call Coverage

FAX Attendant can act as a coverage point for fax machines that are either busy, broken, or out of paper. This feature operates only in a switch-integrated system.

Personal Fax Extensions

Provided through Direct-Inward-Dial (DID) or Personal Lines and PBX integration, FAX Attendant subscribers can have their own fax extensions, which are routed directly to FAX Attendant. This feature operates only in a switch-integrated system. If the subscriber does not have a personal DID extension, FAX Attendant prompts senders to enter the subscriber’s voice extension to identify the recipient’s mailbox. If no extension is entered, FAX Attendant sends the fax message to the group administrator’s mailbox.

Group Fax Numbers

A group fax number is a fax telephone number that is assigned to a group of FAX Attendant subscribers. The number allows group members to use inbound fax features, such as receiving fax messages confidentially or from a remote location. to a group fax number.

Receiving Fax Messages Confidentially

This feature refers to the system’s capability of holding fax messages until the subscriber is ready to print them.

Remote Retrieval/Hold Fax Messages

FAX Attendant’s capability of storing all received fax messages allows subscribers to call in from any location to retrieve their faxes. Fax messages can be delivered to a remote site either on the same call (if calling from a fax machine), or to a specified fax number.

Subscribers can administer their own Fax Mail IDs to do one of three things with incoming fax messages: print on a common laser printer, print to a fax machine, or save to the subscriber’s FAX Attendant mailbox. When a subscriber logs in, FAX Attendant announces how many voice messages are present (if AUDIX Voice Power is co-resident) and how many fax messages are being held or have been autoprinted.

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