AT&T 2.1.1 manual Discarding Old Fax Messages, Viewing the Event Log

System

Discarding Old Fax Messages

Fax messages that have been left by individuals in the General Mailbox for more than the allotted holding period should be moved to the Fax Mail Administrator’s Mailbox.

Old messages moved to the Fax Mail Administrator’s Mailbox are like any other fax message the administrator receives. The Fax Mail Administrator has three options for handling old messages;

Print them, which will automatically cause them to disappear from the system.

Delete them from the system without printing them.

Save them in the mailbox for action at some future date.

It is recommended that both the General Mailbox and the Fax Mail Administrator’s mailbox be checked daily and that old messages be discarded on a regular basis.

Viewing the Event Log

System messages are logged automatically in an event log when problems or potential problems occur within the system. It is a good practice to periodically review the errors in the log. Appendix B: Error Messages provides further details on the messages in the log and the corrective actions required.

To view the messages in the event log, follow these steps.

1.At the Console Login: prompt, type is and press Enter .

—If a password has been administered, the system prompts you to enter your password. In this case, proceed to step 2.

—If no password has been administered, the Status Screen appears, proceed to step 3.

2. At the Password: prompt, type your password and press Enter . (For security reasons, your password does not appear on the screen as you type it in.)

—The Status Screen appears.

NOTE:

For comprehensive instructions on how to interpret the status screen items, see the Integrated Solution III System Manager’s Guide.

3.At the Status Screen, type your name and press F3 (SAVE).

—The system records your name in the Status Screen Access Log. The Integrated Solution III (IS-III) Main Menu appears.

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