Avaya Octel 200, Octel 300 5.11 INTEGRATION CALLING STATISTICS

Reports 5-35
Octel 200/300 S.4.1PB60019−01
5.11 INTEGRATION CALLING STATISTICS
1. SYSTEM PERFORMANCE.
2. NETWORK TRAFFIC.
3. USER MESSAGE STATISTICS.
4. USER CALLING STATISTICS.
5. DISK USAGE.
6. PORT STATISTICS.
7. MAILBOX USAGE.
8. USER STATUS DETAIL.
'9. INTEGRATION CALLING STATISTICS.
10 SYSTEM PERFORMANCE BY COS.
The Integration Calling Statistics Report lists information about the type of non-integrated or integrated
calls a mailbox received, as well as the number of calls to the mailbox that are abandoned.
* INTEGRATION CALLING STATISTICS *
MM/DD HH:MM P.M. YYYY Page 1
<−−−−−−−−−−−−−−−−−−−−−−−−INCOMING CALLS−−−−−−−−−−−−−−−−−−−−−−−−>
<−−NON-INTEGRATED−−><−−−INTEGRATED−−−> CALLS DATE
MAILBOX TOTAL ANSWD NOANS BUSY GREET NOANS BUSY ALL ABAND CLEAR
Incoming Calls
The Integration Calling Statistics report provides the following information for calls directed to the listed
mailbox. In the report, the Total and the Answered fields follow the Mailbox field, and the Calls
Abandoned and the Date Cleared fields follow the Non−Integrated and the Integrated fields.
Total number of calls placed by the Octel 200/300 to the mailbox.
Number of calls answered or transferred to ringing.
Number of calls disconnected after reaching an unavailable extension
without leaving a message, calling another extensionor calling the
operator.
The date the statistics were last cleared.
Non-Integrated Fields
Number of supervised transfers from the message server that are not
answered.
Number of supervised transfers from the message server that encounter a
busy signal.
TOTAL
ANSWD
CALLS ABAND
DATE CLEAR
NO ANSWD
BUSY