198Troubleshooting
Printer Does Not Start or Stops Mid-job
■ Checking the Printer and Computer ConnectionIf you have problems with the printer, the cause may be in the hardware you are using to
connect the printer and computer.
•If you are using a switching device, USB hub or external buffer,
disconnect the device and connect the printer directly to the computer
again. If you can print normally with the direct connection, contact the
manufacturer of the device.
•The printer cable may be faulty, or you may be using the wrong type of
cable. Replace the printer cable and try again.
Recommended printer cable specifications are as follows:
When using the parallel interface
Material: AWG28 or larger
Type: Twisted-pair shielded cable
Length: Up to 2.0 m (6.5 ft)
Connectors: Amphenol 30360 or equivalent
When using the USB interface
Material: AWG28 (data wiring pair) or AWG20 to 28
(distribution pair)
Type: Twisted-pair shielded cable
Length: Up to 5.0 m (16.4 ft)
Connectors: USB standard Series B pluggable