Printer Does Not Start or Stops Mid-job

Checking the Printer and Computer Connection

If you have problems with the printer, the cause may be in the hardware you are using to connect the printer and computer.

If you are using a switching device, USB hub or external buffer, disconnect the device and connect the printer directly to the computer again. If you can print normally with the direct connection, contact the manufacturer of the device.

The printer cable may be faulty, or you may be using the wrong type of cable. Replace the printer cable and try again.

Recommended printer cable specifications are as follows:

When using the parallel interface

Material:

AWG28 or larger

Type:

Twisted-pair shielded cable

Length:

Up to 2.0 m (6.5 ft)

Connectors:

Amphenol 30360 or equivalent

When using the USB interface

Material:

AWG28 (data wiring pair) or AWG20 to 28

 

(distribution pair)

Type:

Twisted-pair shielded cable

Length:

Up to 5.0 m (16.4 ft)

Connectors:

USB standard Series B pluggable

Troubleshooting 198

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Canon BJC-2100 user manual Checking the Printer and Computer Connection