Canon BJC-2100 user manual Types of BJ Cartridges

Printout Is Unsatisfactory

■Color Document Printed in Monochrome

A document created in color is printed in monochrome.

CHECK 1BC-20 BLACK BJ CARTRIDGE INSTALLED?

Color printing is not possible using the BC-20 Black BJ Cartridge. Replace it with a suitable color cartridge, such as the BC-21e Color BJ Cartridge or BC-22e Photo BJ Cartridge depending on your application.

Replacing the BJ Cartridge

CHECK 2 BLACK SELECTED IN THE PRINTER DRIVER?

Confirm that the BJ cartridge setting in the printer driver dialog box is not Black and that it matches the type of cartridge installed.

Types of BJ Cartridges

CHECK 3 GRAYSCALE PRINT SELECTED?

Windows

Macintosh

Open the Printer Properties dialog box and disable Grayscale Print in the Main tab.

Disable Print Grayscale on the left bottom corner of the Print dialog box.

Troubleshooting 153