206Troubleshooting
Paper Jams or Does Not Feed
Multiple Sheets Feed Together
When you have a stack of paper in the sheet feeder, more than one sheet feeds from the
stack at the same time.
CHECK 1 DID YOU FAN THE STACK BEFORE LOADING?
Before loading a stack of media in the auto sheet feeder, always fan the
pages to remove static cling and align the edges. Fanning the stack
separates the sheets so they can feed smoothly from the auto sheet
feeder.
CHECK 2 IS THE AUTO SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
CHECK 3 IS THE PAPER FOLDED OR CURLED?
To avoid misfeeds and paper jams, do not load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
Notes on Handling Print Media