Canon BJC-2100 user manual Cannot Install Scanner Driver, Installing the is Scan Software

Other Scanner Problems

■Cannot Install Scanner Driver

CHECK 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS?

Installing the IS Scan Software

Windows

If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the scanner driver because Windows is no longer stable. Restart Windows and then reinstall the scanner software.

CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING?

The scanner driver installation program may not execute successfully if it is run with other applications running in the background.

Before you run the installation program again, shut down all other application programs.

CHECK 3 DID YOU SPECIFY THE CORRECT CD-ROMDRIVE FOR Windows

INSTALLATION?

If the installation splash screen did not start automatically when you loaded the CD-ROM, double-click the My Computer icon, then double-click the CD-ROM icon on the Windows desktop.

Installing the IS Scan Software

Scanner Problems 348