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Canon BJC-2100 user manual Before You Call for Help

Models: BJC-2100

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Troubleshooting Install Error codes Selecting a Default Print Mode Other Problems Setting up client machines Parallel Interface Connector Basic Printing Procedures Adjusting an Image Current Setting

Page 228

Before You Call for Help

Narrowing Down the Problem

Checking the Printing Environment

Troubleshooting 228

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Canon BJC-2100 user manual Before You Call for Help

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Contents

BJC-2100 Contents Using the Windows Printer Driver Speciﬁcations Introduction Welcome Printer DocumentationQuick Start Guide User’s Manual this manual Conventions How to Use This Manual How to Use This Manual Copyright Disclaimer Trademarks Energy Star Compliant FCC Regulations Canadian Radio Interference Regulations Safety Precautions Printer Location Safety Precautions Power Supply and Power Cord Getting Help From Canon Cleaning and Maintaining the Printer Working Around the Printer BJ Cartridges and Ink Tanks Basic Printing Procedures Examining the Printer Front View Parallel Interface Connector Back View Inside the Printer Paper Thickness Lever Printing Your Document Windows For Windows users Using the Windows Printer Driver Click Here BJ Backgrounder BJ Background MonitorBJ Printer Status Monitor Macintosh For Macintosh users Macintosh Loading Plain Paper Loading Plain Paper Paper Handling Printing on Special Media Types Paper and Other Print Media Ordinary PaperCanon Specialty Paper Paper and Other Print Media Paper and Other Print Media Paper and Other Print Media Media You Can Use With This Printer Paper Handling Guidelines Paper Handling Media Sizes Paper Width × Length mm Setting the Paper Thickness Lever Set the paper thickness lever to match the media type Media Paper thickness lever Printing on Special Media Types Changing the Print Dialog Box Settings Artist Canvas Back Print Film Banner Paper Printing Side Hanging down Glossy Photo Cards Glossy Photo Paper Greeting Cards High Resolution Paper High Gloss Film Cleaning the Paper Feed Rollers Magnet Sheets Printing on Special Media Types Selecting the BJ Cartridge and Media Type Transparencies Load transparencies with the printing side facing up Shirt Transfer Envelopes Loading Envelopes Printing Photographs Tips for Printing Photographic Images Adjust the printer driver settings About Photo Optimizer Disabled Enabled Using BJ Cartridges Types of BJ Cartridges BC-21e Color BJ Cartridge included with printer BC-20 Black BJ Cartridge optional BC-22e Photo BJ Cartridge optionalBCI-21 Color Ink Tank BCI-21 Black Ink Tank Contains only black ink When to Replace the BJ Cartridge BJ Cartridge Guidelines BJ Cartridge Guidelines Replacing Ink Tanks Replacing Ink Tanks Protective Cap Replacing Ink Tanks Replacing Ink Tanks Replacing the BJ Cartridge Replacing the BJ Cartridge Replacing the BJ Cartridge Protective Tape Setting the Paper Thickness Lever Using the Windows Printer Driver Printer Driver Basics Opening the Printer Properties Dialog Box From Your Application Program Opening the Printer Properties Dialog Box Opening the Printer Properties Dialog Box Directly From the Start Menu Opening the Printer Properties Dialog Box Selecting the Print Mode Selecting a Default Print ModePrint Mode Purpose BJ Cartridge Media Type Icon Using Online Help Selecting the BJ Cartridge and Media Type Current Setting Setting the Page Size Conﬁrming the Page Size Changing the Page Size for standard paper sizes Changing the Paper Size for custom paper sizes Setting the Page Size Conﬁrming the Paper Feed Using Online Help Finding Information on a Particular Topic Finding Information on an Operation Procedure Closing the Printer Properties Dialog Box Click the Apply button Using the Macintosh Printer Driver Using Balloon Help Selecting the Printer Driver Using Chooser Selecting a Printer Driver To perform background printing, set Backgrounding to On Changing the Page Setup Dialog Box Settings Selecting the Paper Size and the Orientation Selecting the Paper Size for custom paper sizes Using the Macintosh Printer Driver 110 Changing the Print Dialog Box Settings Setting the Print Mode and Starting to Print Changing the Print Dialog Box Settings Using the Macintosh Printer Driver 113 Print Mode Icons Displaying a Print Preview of the Document Using the Macintosh Printer Driver 116 Saving a Document as a Pict File Using the Macintosh Printer Driver 118 Using Balloon Help Displaying Balloon Help Using Background Printing About Background PrintingDisplaying the BJ PrintMonitor Window Closing the BJ PrintMonitor Window BJ PrintMonitor Function Control Buttons Using the Macintosh Printer Driver 123 Using the Printer With a Network Connection Environment and Installation Selecting the Printer Driver Print serverClient machine Using the Macintosh Printer Driver 126 Using the Macintosh Printer Driver 127 Setting up client machines Starting the BJ StatusMonitor Closing the BJ StatusMonitor window Functions of the BJ StatusMonitor Functions of the buttons Stop printing Suspend/Restart printing Maintaining the Printer Cleaning the Printer Cleaning the Printer Printing a Nozzle Check Pattern For Windows users Maintaining the Printer 138 Maintaining the Printer 139 Examining a Nozzle Check Pattern Cleaning the Print Head For Windows users For Macintosh users Cleaning the Print Head Maintaining the Printer 143 Maintaining the Printer 144 Cleaning the Paper Feed Rollers Cleaning the Paper Feed Rollers Windows Macintosh Transporting the Printer Transporting the Printer Maintaining the Printer 150 Troubleshooting Printout Is Unsatisfactory Types of BJ Cartridges Name entry box of the Print dialog box Colors Not Clear Printing a Nozzle Check Pattern Selecting the BJ Cartridge and Media Type Using BJ Cartridges Printing a Nozzle Check Pattern Cleaning the Print Head Printed and On-screen Colors Do Not Match Selecting the Print Mode Printout Does Not Match the Document Displayed on the Screen ? Windows Before You Call for Help Printed Text Rotated 90 Degrees Setting the Page Size Printing in Top Left Corner Setting the Page Size Opening the Printer Properties Dialog Box Text or Image Reversed Mirrored Enlarged/Reduced Printing Not Correct Single Page Prints Over Two or More Pages Colors Streaked or Incorrect Straight Lines Are Broken Printed Pages Curled Is the Printer Driver SET for High Density PRINTING? Cleaning the Printer Backs of Pages Stained With Ink Ink Blurred Images are not sharp or the ink has spread and run together Check 2 are YOU Using Plain PAPER? Printed Surface Scratched Check 3 are YOU Printing on Curled Plain PAPER? White Streaks Visible Colors Streaked or Uneven Check 2 is Halftoning SET for Optimum PERFORMANCE? Last Part of Print Job Not Printing Is a WPS Driver Installed ? Windows Characters and Figures Notched / Gradation Streaked Or Unnatural Color Document Not Satisfactory Is the Brightness Adjusted CORRECTLY? Are the Output Style Settings CORRECT? Windows Printer Does Not Start or Stops Mid-job Printer Does Not Operate After It Is Plugged Print Job Does Not Start Printer Does Not Operate After It Is Plugged Setting the BJC-2100 as the Default Printer Check Is the Correct Printer Port Selected ? Printing Halts Printing Starts But Nothing Prints Replacing Ink Tanks Replacing the BJ Cartridge Cartridge Holder Does Not Move to Center Cartridge Holder Does Not Return to Home Position Checking the Printer and Computer Connection Setting the BJC-2100 as the Default Printer Paper Jams or Does Not Feed Paper Does Not Feed From Auto Sheet Feeder Check 4 did YOU Remove the Paper REST? Envelopes Do Not Feed Envelopes You can set up to 5 envelopes in the auto sheet feeder Paper Skewing During Feeding Multiple Sheets Feed Together Paper Jam Media Sizes An Error Message Appears Error Writing to LPT1 or USBPRNnn Windows Check 4 is the Printer Port Operating CORRECTLY? Check 5 is the Printer Driver Installed CORRECTLY? An Error Message Appears Check 7 is a WPS Driver INSTALLED? Application Error, General Protection Fault Checking the Printing Environment Check 4 is There Sufficient Free Space on the Hard DISK? Other Error Messages One of the following messages may be displayed Error number *202 displayed Error number *300 displayed Other Problems Cannot Install Printer Driver Are ANY Other Application Programs RUNNING? Check 4 is There a Problem with the Install ME First CD-ROM? BJ Status Monitor Does Not Open Windows Cannot Execute Background Printing Ink Runs Out Too Quickly Before You Call for Help Narrowing Down the Problem Checking the Printing Environment Macintosh Getting Help From Canon OK-CANON Speciﬁcations Printing Speciﬁcations Interface Speciﬁcations General Speciﬁcations Feed Method Sheet Feeder Capacity Print Media Graphic Image Printing Compatible BJ Cartridges Printer Driver Operating Environment Hard Disk Space Printing Area US Com. #10 Envelope European DL Envelope Letter, Legal Media Type Printable Area width x height A5, B5, A4 Media Type Printing Area 25 in 1.25 European DL Envelope Media Type Banner Paper Media Type Printable Area width x height Using the Optional IS-22 Color Image Scanner Cartridge Using the Scanner Scanner Driver Basics Scanner Driver Basics Unpacking the Scanner Cartridge IS-22 Color Image Scanner Cartridge White Calibration Sheet Scanning HolderScanner Cartridge Container Installing the is Scan Software Installing the is Scan Software Using the Scanner 256 Installing the Scanner Cartridge Replacing a BJ Cartridge With the Scanner Cartridge Using the Scanner 259 Basic Scanning Procedure For Macintosh Users Loading an Image Using the White Calibration Sheet Using the White Calibration Sheet Other is Scan Features Scanning Area Guidelines Paper size Scanning area Loading an Image Loading an Image Using the Scanner With Windows Using is Scan Scanning an Image Changing the Scanning Mode Using the Scanner With Windows 271 Using the Scanner With Windows 272 Carefully and perform prescanning or normal scanning Changing the Scanning Mode Selecting a Default Scanning Mode Document is scanned and processed as a monochrome image Using the Customized Scanning Mode Resolution Standard ValueImage Type Threshold Character Emphasis Color MatchingMonitor Type Prescan Using the Scanner With Windows 279 Saving the Settings Saving the Settings to a File Using the Saved Settings Other is Scan Features White Level CalibrationDevice Information Using Online Help Enlarging the Scanned Image in the Preview Area Using is Scan Plus Launching is Scan Plus Copy Capture ImageCapture Photo Device Information Verifying the Device Information Closing is Scan Plus Is Scan Buttons Using Copy Opening the Printer Properties Dialog Box Using the Scanner With Windows 290 Using Capture Image Using the Customized Scanning Mode Using Capture Image Using Capture Photo Using Capture Photo Editing a Scanned Image Contrast / Brightness Image CompensationEdges Lines Background Crop PhotoFrame Undo All Printing a Scanned Image Printing a Scanned Image Saving a Scanned Image BMP Using the Scanner With Macintosh Scanning Images With Application Software Selecting a TWAIN-compatible Device Scanning Images With Application Software Using the Main is Scan Dialog Box Menu button Scan, Prescan, or Clear button Transfer or Save buttonHalt button Information box Scanning an Image Scanning an Image Select. Release the mouse button Using the Scanner With Macintosh 310 Scanning Images With is Scan Starting is Scan Scanning Images With is Scan Saving Scanned Images Using the Scanner With Macintosh 314 DTP Customizing Scanning Settings Menu button in the main dialog box Customizing the Scanning Settings Make the appropriate settings for the image to be scanned Using the Scanner With Macintosh 320 Copying a Scanned Image to the Clipboard Copying an Image Adjusting an Image Adjusting the Brightness and Contrast Brightness Contrast Modifying An Image Applying Special Effects to an Image Applying Special Effects to an Image Using the Scanner With Macintosh 327 Other is Scan Functions Using the Online Help Using the Copy Utility Installing the Copy Utility Starting the Copy Utility Using the Scanner With Macintosh 332 Copying the Image Ending the Copy Utility Scanner Problems Scanning Result Is Unsatisfactory Scanning Result Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Scanner Problems 340 Parts of an Image Missing or Not Aligned Properly Check the Color Depth setting as follows Check 2 is Color Matching ENABLED? Scanner Problems 344 Scanner Problems 345 Scanner Problems 346 Other Scanner Problems Cannot Install Scanner Driver Installing the is Scan Software Set up Does Not Launch With Default Settings Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears

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