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Canon BJC-2100 - page 228

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228Troubleshooting

Before You Call for Help

Narrowing Down the Problem

Checking the Printing Environment

Contents

Main Contents Page Page Page Welcome Printer Documentation Conventions How to Use This Manual Page Copyright Disclaimer Trademarks FCC Regulations Page Safety Precautions Page Page Page Page Page Page Page Page 23Basic Printing Procedures Examining the Printer This section describes the parts of the printer and how they function. Back View Examining the Printer 25Basic Printing Procedures Inside the Printer Page Page Page Page Page Page Page Page 2 3 Paper Handling Paper and Other Print Media Ordinary Paper Canon Specialty Paper Page Page Page Notes on Handling Print Media Media You Can Use With This Printer Paper Handling Guidelines Page Media Sizes Page Page Printing on Special Media Types Artist Canvas Back Print Film Banner Paper Page Page Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film High Resolution Paper Page Page Page Page Transparencies Page T-Shirt Transfer Page 3 Loading Envelopes Page Page Page 4 1 Page Types of BJ Cartridges BC-21e Color BJ Cartridge (included with printer) BC-20 Black BJ Cartridge (optional) BC-22e Photo BJ Cartridge (optional) BJ Cartridge Guidelines When to Replace the BJ Cartridge Page Page 2 3 Page Page Page Page Page Page Page Page Page Opening the Printer Properties Dialog Box From Your Application Program 1 Page Page Page 3 Selecting the Print Mode Selecting a Default Print Mode Page Page Page Setting the Page Size Conrming the Page Size Page Page Page Conrming the Paper Feed Page Page Page Page Page Page Page Page Page Page Page Changing the Print Dialog Box Settings Setting the Print Mode and Starting to Print 1 Page Page 4 5 Page Page Page Page Page Using Background Printing About Background Printing Displaying the BJ PrintMonitor Window Page BJ PrintMonitor Function Page Using the Printer With a Network Connection Environment and Installation Selecting the Printer Driver 1 Page Page Page Page Page Page Page Page Page 2 Printing a Nozzle Check Pattern Page Page Page Examining a Nozzle Check Pattern Cleaning the Print Head Page Page Page Page Page Page Page Page Page Page Printout Is Unsatisfactory Color Document Printed in Monochrome Page Colors Not Clear Page Page Printed and On-screen Colors Do Not Match Page Printout Does Not Match the Document Displayed on the Screen Page Page Printed Text Rotated 90 Degrees Printing in Top Left Corner Text Cut Off at Bottom Right Corner, Right Edge, or Bottom Edge Page Text or Image Reversed (Mirrored) Enlarged/Reduced Printing Not Correct Single Page Prints Over Two or More Pages Colors Streaked or Incorrect Straight Lines Are Broken 1 2 3 1 2 Printed Pages Curled 1 3 1 2 Backs of Pages Stained With Ink Ink Blurred 1 2 3 1 2 1 3 1 2 Printed Surface Scratched 1 3 1 2 White Streaks Visible Page Page Last Part of Print Job Not Printing 1 2 3 Characters and Figures Notched / Gradation Streaked or Unnatural Color Document Not Satisfactory 1 3 Page 1 2 3 Accurate or Spot Color Vivid or Graphic Photo Page Printer Does Not Start or Stops Mid-job Printer Does Not Operate After It Is Plugged In Print Job Does Not Start Page 1 2 Printing Halts Printing Starts But Nothing Prints Cartridge Holder Does Not Move to Center Cartridge Holder Does Not Return to Home Position Checking the Printer and Computer Connection Page Page Paper Does Not Feed From Auto Sheet Feeder Page Envelopes Do Not Feed Page Paper Skewing During Feeding Multiple Sheets Feed Together Page Page Page Error Writing to LPT1 or USBPRNnn 1 2 Page Page Page Page Application Error, General Protection Fault Page Other Error Messages Page Error number (*202) displayed Error number (*203) displayed Page Page Cannot Install Printer Driver Page Page BJ Status Monitor Does Not Open 1 2 3 Cannot Execute Background Printing 1 2 1 2 Ink Runs Out Too Quickly Page Narrowing Down the Problem Page Page Getting Help From Canon Page Printing Specications Interface Specications General Specications Feed Method Sheet Feeder Capacity Print Media Graphic Image Printing Compatible BJ Cartridges Printer Driver Operating Environment Hard Disk Space Printing Area Page Page Page Page Page Page Using the Optional IS-22 Color Image Scanner Cartridge Using the Scanner Page Page Unpacking the Scanner Cartridge Page Page Page Page Installing the Scanner Cartridge Page Page Basic Scanning Procedure 1 2 Page Using the White Calibration Sheet Page Page Scanning Area Guidelines Page Page Using the Scanner With Windows Page 3 4 5 Page Page Page Changing the Scanning Mode Selecting a Default Scanning Mode Page Page Page Page Page Page Page Page Page Page 3 Page IS Scan Buttons Page Page 4 5 6 Page Page Page Page Page 2 3 4 Page Page Page Page Using the Scanner With Macintosh Page Page Using the Main IS Scan Dialog Box Page Page Page 6 7 Page Page Page Page Changing the Scanning Mode Selecting a Default Scanning Mode Page Page Page 3 Page Page Page Page Modifying An Image 1 Applying Special Effects to an Image 1 Page 3 Page Page Page Page Page Page Page Page Page Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Page Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors, or Is Too Light or Too Dark 1 2 3 1 2 Page Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program Cannot Transfer to TWAIN-compatible Graphics Application Program Page Cannot Install Scanner Driver Page Does Not Launch With Default Settings 1 2 Improper Colors Displayed in the Dialog Box 1 2 3 Scanning Too Slow Communication Error Occurs 1 2 3 4 Error Message Appears

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