201Troubleshooting
Paper Jams or Does Not Feed
Paper Does Not Feed From Auto Sheet Feeder
After the print job is started, the paper loaded in the auto sheet feeder does not feed.
CHECK 1 IS THE PAPER TOO THICK?
Thick paper does not feed. Do not attempt to print on paper or other media
thicker than 28 lb (105 g/m2).
CHECK 2 IS THE SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
Notes on Handling Print Media
CHECK 3 IS THE PAPER FOLDED OR CURLED?
To avoid misfeeds and paper jams, do not load paper in the auto sheet
feeder that is folded, curled or wrinkled.
Notes on Handling Print Media