170Troubleshooting
Printout Is Unsatisfactory
■ Colors Streaked or Incorrect
The text appears scratched, streaked, or the wrong colors are printed.
CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION?
If text or images are streaked, scratched, faint, or if the wrong colors are
printing, one of the ink tanks may have run out of ink, the print nozzles
may be clogged, or the print head may be worn out.
Print a Nozzle Check Pattern and check the printed patterns.
Clean the print head when the patterns are broken or missing.
Printing a Nozzle Check Pattern
Cleaning the Print Head
CHECK 2 HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED?
After removing the orange protective cap and tape, do not attempt to
re-attach them to the BJ cartridge. Re-attaching the tape or cap can cause
air bubbles or trap dirt or dust and clog the ink nozzles.
If the protective tape or cap has been re-attached, remove it. Install the BJ
cartridge in the printer and clean the print head immediately.
After cleaning the print head, if printing is patchy or streaked replace the
BJ cartridge.
Macintosh
Windows