
Printout Is Unsatisfactory
■Colors Streaked or Incorrect
The text appears scratched, streaked, or the wrong colors are printed.
CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION?
If text or images are streaked, scratched, faint, or if the wrong colors are printing, one of the ink tanks may have run out of ink, the print nozzles may be clogged, or the print head may be worn out.
Print a Nozzle Check Pattern and check the printed patterns.
Clean the print head when the patterns are broken or missing.
Windows | Printing a Nozzle Check Pattern |
Macintosh | Cleaning the Print Head |
CHECK 2 HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED?
After removing the orange protective cap and tape, do not attempt to
If the protective tape or cap has been
After cleaning the print head, if printing is patchy or streaked replace the BJ cartridge.
Troubleshooting 170