Before You Call for Help
Macintosh
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On the desktop, click the icon of the hard disk.
Select Get Info from the File menu.
Select General Information.
•Checking the version number of the printer driver
Windows
1 On the Windows desktop, click the Start button, select Settings, and click Printers.
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3 Click the Main tab and click the About button. The printer driver version is displayed.
Macintosh
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Select Get Info from the File menu.
Select General Information.
Check Version.
Troubleshooting 231