Printer Does Not Start or Stops
■Cartridge Holder Does Not Return to Home Position
When you replace a BJ cartridge or ink tank, the cartridge holder does not return to the home position after you close the front cover.
Note | The cartridge holder normally stays at the right except during printing or | |
when you open the front cover. | ||
|
CHECKIS THE BJ CARTRIDGE CORRECTLY INSTALLED?
The cartridge holder will not return to the home position if the BJ cartridge is not correctly installed. Disconnect the power cord. Then reconnect the power cord and reinstall the BJ cartridge.
If the reinstalled cartridge holder still does not return to the starting position, install another BJ cartridge.
Replacing the BJ Cartridge
If the problem still persists, there may be a fault in the printer. Contact the Canon Customer Care Center.
Getting Help From Canon
Troubleshooting 197
