PREFACE
Warranty
Carrier Access warrants to BUYER that Product Hardware will be free from substantial defect in material and workmanship under normal use in accordance with its Documentation and given proper installation and maintenance for period of five years from the date of shipment by Carrier Access.
Carrier Access warrants that the Licensed Software, when used as permitted under its License Terms and in accordance with the instructions and configurations described in the Documentation (including use on Carrier Access product or a computer hardware and operating system platform supported by Carrier Access), will operate substantially as described in the Documentation for a period of ninety (90) days after date of shipment of the Licensed Software to BUYER.
This warranty shall not apply to Products or Software that have been either resold or transferred from BUYER to any other party. Any such transfer voids the above warranty and related licenses. Carrier Access offers expanded product care beyond what is covered by the warranty through different support plans. The plans are designed to maximize network availability through advance replacement for defective equipment. Please contact your Carrier Access representative for support program details.
Warranty Procedure
BUYER must promptly notify Carrier Access of any defect in the Product or Software and comply with Carrier Access' return/repair policy and procedures. Carrier Access or its agent will have the right to inspect the Product or workmanship on BUYER's premises. With respect to a warranty defect in Product hardware reported to Carrier Access by BUYER during the warranty period, Carrier Access, as its sole obligation and BUYER's exclusive remedy for any breach of warranty, will use commercially reasonable efforts, at its option, to:
a.repair, replace, or service at its factory or on the BUYER's premises the Product, or component therein, or workmanship found to be defective so that the Product hardware operates substantially in accordance with Carrier Access Documentation; or
b.credit BUYER for the Product in accordance with Carrier Access's depreciation policy.
