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Carrier Access CMG Router user manual Troubleshooting

Models: CMG Router

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Troubleshooting

Alarms

C-12	CMG Router - Release 2.7

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Carrier Access CMG Router user manual Troubleshooting

Contents

CMG Router Supporting Software Version Warranty Warranty ProcedurePreface Limitation of Warranty & Limitation of Remedies Warranty Product Returns Vii Viii CMG Router Release Table of Contents Management Window Profile DirectoryRouter Card ProfileProfile DirectoryLocal Profile Profile DirectoryRemote ProfileStatistics Window Basic ConfigurationVerification Window System Reports WindowUser Events Router ConfigurationExit Window Glossary Index TroubleshootingProtocol Types Chapter Install Country Specific Ringer Tones InstallationInstall a Router Card OverviewManeuvering in the System Select Field FieldsScroll Field Edit FieldHelp Bar Connecting to the Router Establish a Telnet SessionSet a New Password Introduction Management Window Management Overview System Time/Login System Date and Time Level Config allows the user to view and change all screensUsers, as well as change all three passwords LevelConfig Password Auto-Logout TimerView Password Admin PasswordEnhanced Security When Telneting into the Router the following will appear Upload/Download To Setup the Router for Uploads/Downloads Management Window Upload/Download Setup Menu Fields Reboot After Load CodeConfig Upload/Download Load Defaults Software Images Choices Management Window Profile DirectoryRouter Card Profile Configuration Main MenuSelect Router Card Setup and select Enter Selection is RIP1, RIP2, or RIP1/RIP2 RIP Mode ReceiveRIP Mode Send Trunk WAN Connection WAN Trunk Setup Menu FieldsWAN Link # Data Speed WAN Connection TypeMultilink Group Voice BW Limit %Select Security Configure and select Enter SecurityProtocol CHAP, PAP or None Security Setup Menu FieldsAuthentication by Remote User IDLocal Security Server Authentication of RemotePassword TypeSnmp SYS Contact Snmp Setup Menu FieldsSYS Name SYS LocationAccess Snmp Trap Destinations Location Select DNS Proxy Configure and select Enter DNS ProxyDNS Server DNS Proxy Setup Menu FieldsDomain Name SiteSelect Spanning Tree Protocol Configure and select Enter Spanning Tree ProtocolBridge Max Age Bridge Forward DelayBridge Hello Time Bridge PrioritySelect Network Time Protocol Configure and select Enter Network Time ProtocolSPACEBAR, select Enter Network Time Protocol Setup Menu Fields SysLog Facility SysLog Setup Menu FieldsSys Log LevelSelect DNS Resolver Configure and select Enter DNS ResolverMy Domain Name DNS Resolver Cache ContentsDNS Resolver My Node NameStatic Host List View or Modify Quality of Service Select Quality of Service Configure and select EnterQuality of Service Menu Fields Routed Voice PriorityTOS Mgcp Mgcp Setup Menu Fields Mgcp Interoperability Settings Mgcp Interoperability Menu Fields Quarantine Notification Handling Mgcp Keep-Alive TimeoutMgcp Type of Service Quarantine Event HandlingVoice Algorithm Names Algorithm Definition Voice Algorithm Name FieldsAlgorithm ID Algorithm AliasVoIP VoIP Setup Fields Call Detail RecordVoice Algorithm Settings T38 FaxVoice Algorithm Settings VoIP Algorithm FieldsSelect Voice Channels Configure and select Enter Voice ChannelsVoIP Setup Fields Profile DirectoryRouter Card Profile Signaling Type Repeat Count RFC2833 Options SignalsPayload Type Repeat IntervalSelect Dial Plan Configure and select Enter Dial PlanLong Inter Digit Dial Plan Menu FieldsShort Inter Digit Profile DirectoryLocal Profile Main Menu Profile Directory window Local Profile window LAN Local Profile Setup To Setup a Local Profile LAN Network Updates Local Profile Setup Menu FieldsProfile Setup for LocalUnit ProtocolLAN Subnet Mask Default RouterIP Address Setup Static Networks Profile DirectoryLocal Profile Select LAN Setup and Enter To Setup Static NetworksSelect Configuration Profile Directory from the Main menu, Static Networks Fields NetworkTicks MetricHops Next GatewayStatic Addresses Static MAC Address Setup Device Name Setup StaticStatic Addresses Fields MAC AddressSelect Define Filter Custom To Define and Enable FiltersFilters Select LAN Setup -and select Enter Define Filter Forward ModeFilters Fields Filter TypeSource/Destination Filter NameDefining Custom Filters Select Define Filter Custom and EnterDefining Protocol Filters Defining Address Filters Advertise Network/Server Advertise Network Server Window Selected Items SetupAdvertise Network/Server Fields IPX Server Advertising Name Advertise Network/Server IPX Server FieldsType Dhcp Server/Client/Relay Dhcp Start IP Address Dhcp Mode ServerDomain Name NumberDomain Name Servers NetBIOS over TCP/IPLease Duration Option Type ValueDhcp Mode Relay Forward DHCP/TOOTP Requests toSet Tx Packets Broadcast Bit Dhcp Mode ClientAutomatic DNS RequestLAN Collision Threshold Collision Threshold Provisioning LAN Collision Threshold Fields To Configure Spanning Tree Spanning TreeSelect Setup Spanning Tree and select Enter Port Cost Spanning Tree FieldsPort Priority Secondary IP Address To Add a Secondary IP AddressSecondary IP Address Fields Link Speed To Set the Link SpeedLink Speed Fields Profile DirectoryLocal Profile Profile DirectoryRemote Profile LocalUnit LAN Setup Profile DirectoryRemote ProfileRemote Profile window Remote WAN Profile Profile Setup for RemoteUnit Protocol Route Blocked Bridge Optimize Transmission OptionsMode WAN Network Updates GRE TunnelNAT Gateway Enabled with GRE Tunnel DisabledEnabled with GRE Tunnel By Network Remote IP Tunnel Address Enabled with GRE Tunnel AllTunnel Name Encryption AlgorithmDefault Router NumberedSetup bottom of the Remote main window Security/Options Following Security/Options setup window will display Compression Security/Options FieldsSecurity Server Typical DataStatic/VPN Networks Profile DirectoryRemote Profile Select WAN Setup -on the RemoteUnit line and press Enter GRE Tunnel VPN FeaturesStatic/VPN Networks Fields EncryptTunnel data ? Encryption Algorithm not supported in this releaseStatic NAT Addresses Local IP Address NAT IP AddressNAT Bypass Subnets Press Ctrl a to add a NAT Bypass Static Addresses Static Addresses Window MAC Address Static Addresses Window IP Address Symbol Description Firewall FiltersTo Add a Firewall Filter Select Ctrl a to add an IP Firewall Rule Action Pass/Drop Firewall Filters FieldsRule Number Name Description ServiceService Establishment Packets which match this rule Local IP Address/NetworkRemote IP Address/Network Significant BitsFilter Network/Server Filter Network /Server Filter Network/Server Fields Selected Items Filter/LearnNetwork Filter LearnTo Configure Spanning Tree Select Setup Spanning Tree and select Enter Port Priority Trunk Port ML Fragment Threshold WAN Connection Type PPP in Frame Relay, or Frame RelayML QOS Interleaving Basic Configuration Start Basic Configuration Select Yes to enter the setup program and select Enter Router Identification FieldsRIP mode to send to remotes Directions for LAN Network UpdatesRIP mode to be received from remotes Protocol remotes will use to authenticate local LocalUnitChange the PAP Secret LocalUnit will send? Authentication User IDProtocol LocalUnit will use to authenticate all remotes WAN Interface Connections Port NumberSet Poll Interval For Frame Relay, Set Option for PVC ManagementLink Quality Monitoring Sensitivity Set Poll CounterOther Remote Adit ProfileProfile Name Connection Select WAN Port NumberSubnet Mask WAN Connection TypeStatistics Averaging Interval Snmp ConfigurationSnmp Communities Setup Complete Verification Window Ping Utility Dst Host Access PortLAN Port Tests Fields Src IP AddressContinuous Ping Response Window FieldsSingle Ping Response Count Timeout CountResult or Last Result Trace Route Src Port Trace Route Utility Start TracertDstHost SrcIP PortSize TimeoutMethod IP TosPort Monitor Trap On Port NameStart Monitor Number of bytes to display for each packetVerification Window Verification Window Statistics Window Run-Time Clear Totals Auto-UpdateRun-Time Fields Press ENTER. The Run-time Statistics window will displayWAN Packet Totals ErrorsLAN Packet Totals ReceivedThroughput to/from WAN Remote’s NameForwarded to WAN Comp. Ratio to/from WANVoIP Channel View Call Agent VoIP Channel View FieldsSlot Endpoint PrefixRsip Status Field ValueMeaning Type MeaningPriority Queue Priority Fields Priority Queue FieldsClear All Priority Traffic TypeStatistics Window System Reports Window Events To View the Event LogMessage Events FieldsTime CountAlarms Alarms Fields Networks/Servers Learned From Networks/Servers FieldsDisplay Press ENTER. The Networks/Servers listing will displayFrame Type Address Tables Address Tables Fields Flush Learned EntriesDisplays the information, listing by Port System Reports Window Exit Window Logout Reinitialize 10-4 Router Configuration Basic Setup Command DescriptionBasic VoIP Setup OverviewSet the controller to use CLI commands Command Description Fax and Modem Setup Following will configure the Fax and ModemCMG Router Release 11-7 Select Voip Configure -and select Enter Tab to Voice Algorithm Settings and select Enter 11-10 CMG Router Release 11-11 Card Maximum # of Channels configured for T.38 Reserved CMG Router Release 11-13 PPP Internet Connection and Public IP Address Routing Router in SlotCMG Router Release 11-15 Back-to-Back with PPP Boulder Router in SlotDenver Router in Slot Back-to-Back with Multi-Link PPP CMG Router Release 11-19 Back-to-Back with Frame Relay CMG Router Release 11-21 11-22 Appendix a User Events DescriptionAuthenticate Events Triggered Events Alarms User Events Appendix B Protocol Number in Firewall Filters Number Keyword Protocol ReferenceLEAF-2 Tlsp Reference SRP Ethernet Protocol Types HEXAT&T 8047 Protocol Types Protocol Types KTI Appendix C Excessive Triggered Update Events on the Events screen Communication Related IssuesLAN Related Issues LAN Related Issues Unable to access the Local LAN Router unit via Telnet Unable to access a remote unit via TelnetDiagnostics and Performance Tools Verification Ping UtilityStatistics Run-TimeSystem Reports EventsIdentify Alarm State DescriptionDisplay Alarms Clear Alarm Troubleshooting Bandwidth AlgorithmAnnex D BitBridge Challenge Handshake Authorization Protocol ChapCommand Line Frame EthernetFirewall Frame relayProtocol IP HostInternet Local Area Network LANLoopback Media Access Control MAC Mbps Multilink PPPQoS PingProtocol Point-to-Point Protocol PPP Rsip Spanning Tree ProtocolTelnet Trace Route Trunk Voice over IP VoIPIndex Index CMG Router Release Index Snap RIP IPX Index SYS Index Index