Manuals / Carrier Access / Computer Equipment / Network Router

Carrier Access CMG Router user manual LAN Related Issues

Models: CMG Router

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Troubleshooting

LAN Related Issues

Unable to connect to anything outside the LAN from LAN host

Ping the Router

LAN IP address

Is the ping successful

Yes

Statistics:Run-Time Check Remote Conns

Remote Conns 1

Yes

No	No	Verify cabling is correct (straight cable
Is the Link LED		if connected to a switch or hub,
green		crossover if connected to a NIC)
	Yes

Host & LAN IP in the	No	Change IP
		address and/or

same subnet		subnet mask

Yes

Reboot host and reinitialize router

No

No	WAN packets		No
	received and			Is T1 up				Repair T1 issue
	received and			Is T1 up				Repair T1 issue
	transmitted
	Yes			Yes
				Yes

Verify that the

Verify channels

Check WAN profile

encapsulation is correct

match from end to

Static/VPN Networks

and that there isn

’t an

end. Verify that

authentication

remote router port is

mismatch

enabled.

No

Correct network defined

Add network to Static/

VPN Network field

Yes

Verify that remote router has route

defined back to local router

‘s newtorks

CMG Router - Release 2.7

C-3

Image 269

Carrier Access CMG Router user manual LAN Related Issues

Contents

CMG Router Supporting Software Version Warranty Procedure WarrantyPreface Limitation of Warranty & Limitation of Remedies Warranty Product Returns Vii Viii CMG Router Release Table of Contents Profile DirectoryRouter Card Profile Management WindowProfile DirectoryRemote Profile Profile DirectoryLocal ProfileVerification Window Basic ConfigurationStatistics Window System Reports WindowUser Events Router ConfigurationExit Window Glossary Index TroubleshootingProtocol Types Chapter Install a Router Card InstallationInstall Country Specific Ringer Tones OverviewManeuvering in the System Scroll Field FieldsSelect Field Edit FieldHelp Bar Establish a Telnet Session Connecting to the RouterSet a New Password Introduction Management Window Management Overview System Time/Login Users, as well as change all three passwords Level Config allows the user to view and change all screensSystem Date and Time LevelView Password Auto-Logout TimerConfig Password Admin PasswordEnhanced Security When Telneting into the Router the following will appear Upload/Download To Setup the Router for Uploads/Downloads Management Window Reboot After Load Code Upload/Download Setup Menu FieldsConfig Upload/Download Load Defaults Software Images Choices Management Window Profile DirectoryRouter Card Profile Main Menu ConfigurationSelect Router Card Setup and select Enter Selection is RIP1, RIP2, or RIP1/RIP2 RIP Mode ReceiveRIP Mode Send Trunk WAN Connection WAN Trunk Setup Menu FieldsWAN Link # Multilink Group WAN Connection TypeData Speed Voice BW Limit %Security Select Security Configure and select EnterAuthentication by Remote Security Setup Menu FieldsProtocol CHAP, PAP or None User IDPassword Authentication of RemoteLocal Security Server TypeSnmp SYS Name Snmp Setup Menu FieldsSYS Contact SYS LocationAccess Snmp Trap Destinations Location DNS Proxy Select DNS Proxy Configure and select EnterDomain Name DNS Proxy Setup Menu FieldsDNS Server SiteSpanning Tree Protocol Select Spanning Tree Protocol Configure and select EnterBridge Hello Time Bridge Forward DelayBridge Max Age Bridge PriorityNetwork Time Protocol Select Network Time Protocol Configure and select EnterSPACEBAR, select Enter Network Time Protocol Setup Menu Fields SysLog Sys Log SysLog Setup Menu FieldsFacility LevelDNS Resolver Select DNS Resolver Configure and select EnterDNS Resolver DNS Resolver Cache ContentsMy Domain Name My Node NameStatic Host List View or Modify Select Quality of Service Configure and select Enter Quality of ServiceRouted Voice Priority Quality of Service Menu FieldsTOS Mgcp Mgcp Setup Menu Fields Mgcp Interoperability Settings Mgcp Interoperability Menu Fields Mgcp Type of Service Mgcp Keep-Alive TimeoutQuarantine Notification Handling Quarantine Event HandlingVoice Algorithm Names Algorithm ID Voice Algorithm Name FieldsAlgorithm Definition Algorithm AliasVoIP Call Detail Record VoIP Setup FieldsT38 Fax Voice Algorithm SettingsVoIP Algorithm Fields Voice Algorithm SettingsVoice Channels Select Voice Channels Configure and select EnterVoIP Setup Fields Profile DirectoryRouter Card Profile Signaling Type Payload Type RFC2833 Options SignalsRepeat Count Repeat IntervalDial Plan Select Dial Plan Configure and select EnterLong Inter Digit Dial Plan Menu FieldsShort Inter Digit Profile DirectoryLocal Profile Main Menu Profile Directory window Local Profile window LAN Local Profile Setup To Setup a Local Profile Profile Setup for LocalUnit Local Profile Setup Menu FieldsLAN Network Updates ProtocolLAN Subnet Mask Default RouterIP Address Setup Static Networks Profile DirectoryLocal Profile Select LAN Setup and Enter To Setup Static NetworksSelect Configuration Profile Directory from the Main menu, Network Static Networks FieldsHops MetricTicks Next GatewayStatic Addresses Static MAC Address Setup Static Addresses Fields Setup StaticDevice Name MAC AddressSelect Define Filter Custom To Define and Enable FiltersFilters Select LAN Setup -and select Enter Filters Fields Forward ModeDefine Filter Filter TypeFilter Name Source/DestinationSelect Define Filter Custom and Enter Defining Custom FiltersDefining Protocol Filters Defining Address Filters Advertise Network/Server Advertise Network Server Window Selected Items SetupAdvertise Network/Server Fields IPX Server Advertising Name Advertise Network/Server IPX Server FieldsType Dhcp Server/Client/Relay Dhcp Domain Name Dhcp Mode ServerStart IP Address NumberLease Duration NetBIOS over TCP/IPDomain Name Servers Option Type ValueForward DHCP/TOOTP Requests to Dhcp Mode RelayAutomatic DNS Dhcp Mode ClientSet Tx Packets Broadcast Bit RequestLAN Collision Threshold Collision Threshold Provisioning LAN Collision Threshold Fields Spanning Tree To Configure Spanning TreeSelect Setup Spanning Tree and select Enter Port Cost Spanning Tree FieldsPort Priority To Add a Secondary IP Address Secondary IP AddressSecondary IP Address Fields To Set the Link Speed Link SpeedLink Speed Fields Profile DirectoryLocal Profile Profile DirectoryRemote Profile Profile DirectoryRemote Profile LocalUnit LAN SetupRemote Profile window Remote WAN Profile Profile Setup for RemoteUnit Protocol Route Blocked Bridge Optimize Transmission OptionsMode GRE Tunnel WAN Network UpdatesNAT Gateway Enabled with GRE Tunnel DisabledEnabled with GRE Tunnel By Network Tunnel Name Enabled with GRE Tunnel AllRemote IP Tunnel Address Encryption AlgorithmNumbered Default RouterSetup bottom of the Remote main window Security/Options Following Security/Options setup window will display Security Server Security/Options FieldsCompression Typical DataStatic/VPN Networks Profile DirectoryRemote Profile Select WAN Setup -on the RemoteUnit line and press Enter Static/VPN Networks Fields VPN FeaturesGRE Tunnel EncryptEncryption Algorithm not supported in this release Tunnel data ?Static NAT Addresses NAT IP Address Local IP AddressNAT Bypass Subnets Press Ctrl a to add a NAT Bypass Static Addresses Static Addresses Window MAC Address Static Addresses Window IP Address Firewall Filters Symbol DescriptionTo Add a Firewall Filter Select Ctrl a to add an IP Firewall Rule Action Pass/Drop Firewall Filters FieldsRule Number Name Description ServiceService Establishment Remote IP Address/Network Local IP Address/NetworkPackets which match this rule Significant BitsFilter Network/Server Filter Network /Server Selected Items Filter/Learn Filter Network/Server FieldsNetwork Learn FilterTo Configure Spanning Tree Select Setup Spanning Tree and select Enter Port Priority Trunk Port ML Fragment Threshold WAN Connection Type PPP in Frame Relay, or Frame RelayML QOS Interleaving Basic Configuration Start Basic Configuration Select Yes to enter the setup program and select Enter Fields Router IdentificationRIP mode to be received from remotes Directions for LAN Network UpdatesRIP mode to send to remotes Protocol remotes will use to authenticate local LocalUnitChange the PAP Secret LocalUnit will send? Authentication User IDProtocol LocalUnit will use to authenticate all remotes Port Number WAN Interface ConnectionsLink Quality Monitoring Sensitivity For Frame Relay, Set Option for PVC ManagementSet Poll Interval Set Poll CounterOther Remote Adit ProfileProfile Name Subnet Mask Select WAN Port NumberConnection WAN Connection TypeStatistics Averaging Interval Snmp ConfigurationSnmp Communities Setup Complete Verification Window Ping Utility LAN Port Tests Fields Access PortDst Host Src IP AddressContinuous Ping Response Window FieldsSingle Ping Response Count Timeout CountResult or Last Result Trace Route DstHost Trace Route Utility Start TracertSrc Port SrcIP PortMethod TimeoutSize IP TosPort Monitor Start Monitor Port NameTrap On Number of bytes to display for each packetVerification Window Verification Window Statistics Window Run-Time Run-Time Fields Auto-UpdateClear Totals Press ENTER. The Run-time Statistics window will displayLAN Packet Totals ErrorsWAN Packet Totals ReceivedForwarded to WAN Remote’s NameThroughput to/from WAN Comp. Ratio to/from WANVoIP Channel View Slot VoIP Channel View FieldsCall Agent Endpoint PrefixField Value Rsip StatusType Meaning MeaningPriority Queue Clear All Priority Queue FieldsPriority Fields Priority Traffic TypeStatistics Window System Reports Window To View the Event Log EventsTime Events FieldsMessage CountAlarms Alarms Fields Networks/Servers Display Networks/Servers FieldsLearned From Press ENTER. The Networks/Servers listing will displayFrame Type Address Tables Flush Learned Entries Address Tables FieldsDisplays the information, listing by Port System Reports Window Exit Window Logout Reinitialize 10-4 Router Configuration Command Description Basic SetupOverview Basic VoIP SetupSet the controller to use CLI commands Command Description Following will configure the Fax and Modem Fax and Modem SetupCMG Router Release 11-7 Select Voip Configure -and select Enter Tab to Voice Algorithm Settings and select Enter 11-10 CMG Router Release 11-11 Card Maximum # of Channels configured for T.38 Reserved CMG Router Release 11-13 Router in Slot PPP Internet Connection and Public IP Address RoutingCMG Router Release 11-15 Boulder Router in Slot Back-to-Back with PPPDenver Router in Slot Back-to-Back with Multi-Link PPP CMG Router Release 11-19 Back-to-Back with Frame Relay CMG Router Release 11-21 11-22 Appendix a Description User EventsAuthenticate Events Triggered Events Alarms User Events Appendix B Number Keyword Protocol Reference Protocol Number in Firewall FiltersLEAF-2 Tlsp Reference SRP HEX Ethernet Protocol TypesAT&T 8047 Protocol Types Protocol Types KTI Appendix C Excessive Triggered Update Events on the Events screen Communication Related IssuesLAN Related Issues LAN Related Issues Unable to access a remote unit via Telnet Unable to access the Local LAN Router unit via TelnetDiagnostics and Performance Tools Ping Utility VerificationRun-Time StatisticsEvents System ReportsState Description Identify AlarmDisplay Alarms Clear Alarm Troubleshooting Annex D AlgorithmBandwidth BitBridge Challenge Handshake Authorization Protocol ChapCommand Line Firewall EthernetFrame Frame relayInternet HostProtocol IP Local Area Network LANMultilink PPP Loopback Media Access Control MAC MbpsQoS PingProtocol Point-to-Point Protocol PPP Spanning Tree Protocol RsipTrace Route Trunk Voice over IP VoIP TelnetIndex Index CMG Router Release Index Snap RIP IPX Index SYS Index Index