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Carrier Access CMG Router user manual Verification, Ping Utility

Models: CMG Router

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Troubleshooting

Diagnostics and Performance Tools

Verification

The Verification section may be used to identify suspected communication problems between the local and remote devices. Verification options are:

Ping Utility

Verifies the ability of the local unit to communicate by pinging remote or local devices. See Ping Utility on page 7-2for more information on this feature.

Trace Route

The Trace Route option is used to verify timely and reliable connections. The Trace Route utility determines the path a packet follows from source to destination. See Trace Route on page 7-6for more information on this feature.

Port Monitor

The Port Monitor is a diagnostic tool that is used to review the actual data being transmitted from, or received by the local Router. When the monitoring is started, a hexadecimal display of each transmission as it occurs is shown. See Port Monitor on page 7-9for more information on this feature.

NOTE: The Port Monitor decreases the throughput of the Router. It should only during installation and troubleshooting procedures, not during normal operation.

C-6	CMG Router - Release 2.7

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Carrier Access CMG Router user manual Verification, Ping Utility

Contents

CMG Router Supporting Software Version Warranty Warranty ProcedurePreface Limitation of Warranty & Limitation of Remedies Warranty Product Returns Vii Viii CMG Router Release Table of Contents Management Window Profile DirectoryRouter Card ProfileProfile DirectoryLocal Profile Profile DirectoryRemote ProfileBasic Configuration Verification WindowStatistics Window System Reports WindowUser Events Router ConfigurationExit Window Glossary Index TroubleshootingProtocol Types Chapter Installation Install a Router CardInstall Country Specific Ringer Tones OverviewManeuvering in the System Fields Scroll FieldSelect Field Edit FieldHelp Bar Connecting to the Router Establish a Telnet SessionSet a New Password Introduction Management Window Management Overview System Time/Login Level Config allows the user to view and change all screens Users, as well as change all three passwordsSystem Date and Time LevelAuto-Logout Timer View PasswordConfig Password Admin PasswordEnhanced Security When Telneting into the Router the following will appear Upload/Download To Setup the Router for Uploads/Downloads Management Window Upload/Download Setup Menu Fields Reboot After Load CodeConfig Upload/Download Load Defaults Software Images Choices Management Window Profile DirectoryRouter Card Profile Configuration Main MenuSelect Router Card Setup and select Enter Selection is RIP1, RIP2, or RIP1/RIP2 RIP Mode ReceiveRIP Mode Send Trunk WAN Connection WAN Trunk Setup Menu FieldsWAN Link # WAN Connection Type Multilink GroupData Speed Voice BW Limit %Select Security Configure and select Enter SecuritySecurity Setup Menu Fields Authentication by RemoteProtocol CHAP, PAP or None User IDAuthentication of Remote PasswordLocal Security Server TypeSnmp Snmp Setup Menu Fields SYS NameSYS Contact SYS LocationAccess Snmp Trap Destinations Location Select DNS Proxy Configure and select Enter DNS ProxyDNS Proxy Setup Menu Fields Domain NameDNS Server SiteSelect Spanning Tree Protocol Configure and select Enter Spanning Tree ProtocolBridge Forward Delay Bridge Hello TimeBridge Max Age Bridge PrioritySelect Network Time Protocol Configure and select Enter Network Time ProtocolSPACEBAR, select Enter Network Time Protocol Setup Menu Fields SysLog SysLog Setup Menu Fields Sys LogFacility LevelSelect DNS Resolver Configure and select Enter DNS ResolverDNS Resolver Cache Contents DNS ResolverMy Domain Name My Node NameStatic Host List View or Modify Quality of Service Select Quality of Service Configure and select EnterQuality of Service Menu Fields Routed Voice PriorityTOS Mgcp Mgcp Setup Menu Fields Mgcp Interoperability Settings Mgcp Interoperability Menu Fields Mgcp Keep-Alive Timeout Mgcp Type of ServiceQuarantine Notification Handling Quarantine Event HandlingVoice Algorithm Names Voice Algorithm Name Fields Algorithm IDAlgorithm Definition Algorithm AliasVoIP VoIP Setup Fields Call Detail RecordVoice Algorithm Settings T38 FaxVoice Algorithm Settings VoIP Algorithm FieldsSelect Voice Channels Configure and select Enter Voice ChannelsVoIP Setup Fields Profile DirectoryRouter Card Profile Signaling Type RFC2833 Options Signals Payload TypeRepeat Count Repeat IntervalSelect Dial Plan Configure and select Enter Dial PlanLong Inter Digit Dial Plan Menu FieldsShort Inter Digit Profile DirectoryLocal Profile Main Menu Profile Directory window Local Profile window LAN Local Profile Setup To Setup a Local Profile Local Profile Setup Menu Fields Profile Setup for LocalUnitLAN Network Updates ProtocolLAN Subnet Mask Default RouterIP Address Setup Static Networks Profile DirectoryLocal Profile Select LAN Setup and Enter To Setup Static NetworksSelect Configuration Profile Directory from the Main menu, Static Networks Fields NetworkMetric HopsTicks Next GatewayStatic Addresses Static MAC Address Setup Setup Static Static Addresses FieldsDevice Name MAC AddressSelect Define Filter Custom To Define and Enable FiltersFilters Select LAN Setup -and select Enter Forward Mode Filters FieldsDefine Filter Filter TypeSource/Destination Filter NameDefining Custom Filters Select Define Filter Custom and EnterDefining Protocol Filters Defining Address Filters Advertise Network/Server Advertise Network Server Window Selected Items SetupAdvertise Network/Server Fields IPX Server Advertising Name Advertise Network/Server IPX Server FieldsType Dhcp Server/Client/Relay Dhcp Dhcp Mode Server Domain NameStart IP Address NumberNetBIOS over TCP/IP Lease DurationDomain Name Servers Option Type ValueDhcp Mode Relay Forward DHCP/TOOTP Requests toDhcp Mode Client Automatic DNSSet Tx Packets Broadcast Bit RequestLAN Collision Threshold Collision Threshold Provisioning LAN Collision Threshold Fields To Configure Spanning Tree Spanning TreeSelect Setup Spanning Tree and select Enter Port Cost Spanning Tree FieldsPort Priority Secondary IP Address To Add a Secondary IP AddressSecondary IP Address Fields Link Speed To Set the Link SpeedLink Speed Fields Profile DirectoryLocal Profile Profile DirectoryRemote Profile LocalUnit LAN Setup Profile DirectoryRemote ProfileRemote Profile window Remote WAN Profile Profile Setup for RemoteUnit Protocol Route Blocked Bridge Optimize Transmission OptionsMode WAN Network Updates GRE TunnelNAT Gateway Enabled with GRE Tunnel DisabledEnabled with GRE Tunnel By Network Enabled with GRE Tunnel All Tunnel NameRemote IP Tunnel Address Encryption AlgorithmDefault Router NumberedSetup bottom of the Remote main window Security/Options Following Security/Options setup window will display Security/Options Fields Security ServerCompression Typical DataStatic/VPN Networks Profile DirectoryRemote Profile Select WAN Setup -on the RemoteUnit line and press Enter VPN Features Static/VPN Networks FieldsGRE Tunnel EncryptTunnel data ? Encryption Algorithm not supported in this releaseStatic NAT Addresses Local IP Address NAT IP AddressNAT Bypass Subnets Press Ctrl a to add a NAT Bypass Static Addresses Static Addresses Window MAC Address Static Addresses Window IP Address Symbol Description Firewall FiltersTo Add a Firewall Filter Select Ctrl a to add an IP Firewall Rule Action Pass/Drop Firewall Filters FieldsRule Number Name Description ServiceService Establishment Local IP Address/Network Remote IP Address/NetworkPackets which match this rule Significant BitsFilter Network/Server Filter Network /Server Filter Network/Server Fields Selected Items Filter/LearnNetwork Filter LearnTo Configure Spanning Tree Select Setup Spanning Tree and select Enter Port Priority Trunk Port ML Fragment Threshold WAN Connection Type PPP in Frame Relay, or Frame RelayML QOS Interleaving Basic Configuration Start Basic Configuration Select Yes to enter the setup program and select Enter Router Identification FieldsDirections for LAN Network Updates RIP mode to be received from remotesRIP mode to send to remotes Protocol remotes will use to authenticate local LocalUnitChange the PAP Secret LocalUnit will send? Authentication User IDProtocol LocalUnit will use to authenticate all remotes WAN Interface Connections Port NumberFor Frame Relay, Set Option for PVC Management Link Quality Monitoring SensitivitySet Poll Interval Set Poll CounterOther Remote Adit ProfileProfile Name Select WAN Port Number Subnet MaskConnection WAN Connection TypeStatistics Averaging Interval Snmp ConfigurationSnmp Communities Setup Complete Verification Window Ping Utility Access Port LAN Port Tests FieldsDst Host Src IP AddressContinuous Ping Response Window FieldsSingle Ping Response Count Timeout CountResult or Last Result Trace Route Trace Route Utility Start Tracert DstHostSrc Port SrcIP PortTimeout MethodSize IP TosPort Monitor Port Name Start MonitorTrap On Number of bytes to display for each packetVerification Window Verification Window Statistics Window Run-Time Auto-Update Run-Time FieldsClear Totals Press ENTER. The Run-time Statistics window will displayErrors LAN Packet TotalsWAN Packet Totals ReceivedRemote’s Name Forwarded to WANThroughput to/from WAN Comp. Ratio to/from WANVoIP Channel View VoIP Channel View Fields SlotCall Agent Endpoint PrefixRsip Status Field ValueMeaning Type MeaningPriority Queue Priority Queue Fields Clear AllPriority Fields Priority Traffic TypeStatistics Window System Reports Window Events To View the Event LogEvents Fields TimeMessage CountAlarms Alarms Fields Networks/Servers Networks/Servers Fields DisplayLearned From Press ENTER. The Networks/Servers listing will displayFrame Type Address Tables Address Tables Fields Flush Learned EntriesDisplays the information, listing by Port System Reports Window Exit Window Logout Reinitialize 10-4 Router Configuration Basic Setup Command DescriptionBasic VoIP Setup OverviewSet the controller to use CLI commands Command Description Fax and Modem Setup Following will configure the Fax and ModemCMG Router Release 11-7 Select Voip Configure -and select Enter Tab to Voice Algorithm Settings and select Enter 11-10 CMG Router Release 11-11 Card Maximum # of Channels configured for T.38 Reserved CMG Router Release 11-13 PPP Internet Connection and Public IP Address Routing Router in SlotCMG Router Release 11-15 Back-to-Back with PPP Boulder Router in SlotDenver Router in Slot Back-to-Back with Multi-Link PPP CMG Router Release 11-19 Back-to-Back with Frame Relay CMG Router Release 11-21 11-22 Appendix a User Events DescriptionAuthenticate Events Triggered Events Alarms User Events Appendix B Protocol Number in Firewall Filters Number Keyword Protocol ReferenceLEAF-2 Tlsp Reference SRP Ethernet Protocol Types HEXAT&T 8047 Protocol Types Protocol Types KTI Appendix C Excessive Triggered Update Events on the Events screen Communication Related IssuesLAN Related Issues LAN Related Issues Unable to access the Local LAN Router unit via Telnet Unable to access a remote unit via TelnetDiagnostics and Performance Tools Verification Ping UtilityStatistics Run-TimeSystem Reports EventsIdentify Alarm State DescriptionDisplay Alarms Clear Alarm Troubleshooting Algorithm Annex DBandwidth BitBridge Challenge Handshake Authorization Protocol ChapCommand Line Ethernet FirewallFrame Frame relayHost InternetProtocol IP Local Area Network LANLoopback Media Access Control MAC Mbps Multilink PPPQoS PingProtocol Point-to-Point Protocol PPP Rsip Spanning Tree ProtocolTelnet Trace Route Trunk Voice over IP VoIPIndex Index CMG Router Release Index Snap RIP IPX Index SYS Index Index